Kendra Hunsinger

Position Summary:

The Community Homes Residential Manager is a creative, flexible, organized, and compassionate leader, who ensures that the home they manage is a place of shelter, safety, and serenity for the residents who chose our program. The Residential Manager trains, guides, and engages with their team of Direct Support Professionals. Under the guidance of the Residential Manger, DSPs in each home are facilitators, mentors, and agents for meaningful choice for the people who chose to make a Springbrook home their home.

Principle Duties and Responsibilities:

• Hire, train, supervise, engagement and performance management of Direct Support Professionals.
• Implementation of daily resident and house operations
• Author and assist with implementation of all service plans.
• Conduct regular staff meetings, monthly employee meetings, annual reviews, and employee performance reports.
• Ongoing communication and collaboration with family members, advocates, legal guardians, and other treatment team members.
• Scheduling, recruiting, performance, timesheets, learning management system of Direct Support Professionals
• Follow all 633/624/625 regulations, Incident Reporting, investigation process, IRMA entry, follow up and completion of recommendations as needed.
• Completion of fire drills (monthly and as needed)
• Audit resident personal allowance funds and follow Springbrook personal allowance policy and procedures
• Maintain medication certification per Springbrook policies
• Participate in on-call rotation
• Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
• Implemented individualized care plans for each resident, resulting in improved overall well-being and personal growth.
• Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
• Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Position Summary:

The Community Homes Residential Manager is a creative, flexible, organized, and compassionate leader, who ensures that the home they manage is a place of shelter, safety, and serenity for the residents who chose our program. The Residential Manager trains, guides, and engages with their team of Direct Support Professionals. Under the guidance of the Residential Manger, DSPs in each home are facilitators, mentors, and agents for meaningful choice for the people who chose to make a Springbrook home their home.

Principle Duties and Responsibilities:

• Hire, train, supervise, engagement and performance management of Direct Support Professionals.
• Implementation of daily resident and house operations
• Author and assist with implementation of all service plans.
• Conduct regular staff meetings, monthly employee meetings, annual reviews, and employee performance reports.
• Ongoing communication and collaboration with family members, advocates, legal guardians, and other treatment team members.
• Scheduling, recruiting, performance, timesheets, learning management system of Direct Support Professionals
• Follow all 633/624/625 regulations, Incident Reporting, investigation process, IRMA entry, follow up and completion of recommendations as needed.
• Completion of fire drills (monthly and as needed)
• Audit resident personal allowance funds and follow Springbrook personal allowance policy and procedures
• Maintain medication certification per Springbrook policies
• Participate in on-call rotation

• Enhanced patient satisfaction by providing compassionate and attentive care.
• Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
• Supported needs of [Number]+ residents under long-term care.
• Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.