Kendra Jarvis-Stokes
Hyattsville,MD
Summary
My main objective is growth. I have obtained many skills throughout my work history. I progressed in my current position and I would like to take what I have learned to the next level. I am very organized and result driven. I aim to provide the amazing customer service skills that I have obtained over the years
Overview
6
6
years of professional experience
Work History
Administrator
Lincoln Memorial Cemetery
02.2023 - Current
- Completed data entry of invoices and credit card purchases with software systems and generated reports for management approval.
- Processed customer contracts.
- Serviced IOA's (forms that has to be keyed into a special system for our home office)
- Scanning documents into our company database.
- Processing clients payments
- keying in client information on the marker log spreadsheet, ordering markers. (Monuments or Flat markers)
- Creating deed certificates for the families.
- Performing routine clerical tasks such as answering telephones, routing messages, opening and routing incoming and outgoing mail.
- Generated reports to suggest corrective actions and process improvements.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Collected, arranged, and input information into database system.
Warehouse Associate
Nordstrom
09.2019 - 03.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Trained new employees and department transfers
- Worked with management to control workflow
- processing freight within multiple departments
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Housekeeping
Virginia Hospital Center
12.2017 - 10.2018
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
Education
Associate Degree in Medical Assisting -
Everest College
Newport News, VA03.2010
High School Diploma -
Menchville High School
Newport News, VA06.2008
Skills
- Office Administration
- Customer Service
- Mail Handling
- Contract Processing
- Recordkeeping and File Management
- Data Confidentiality
- Front Office Operations
- Filing
- Meeting Planning
- Spreadsheets
- Microsoft Word
- Strategic Planning
Timeline
Administrator
Lincoln Memorial Cemetery
02.2023 - Current
Warehouse Associate
Nordstrom
09.2019 - 03.2023
Housekeeping
Virginia Hospital Center
12.2017 - 10.2018
Associate Degree in Medical Assisting -
Everest College
High School Diploma -
Menchville High School
Similar Profiles
Gracee PainterGracee Painter
Groundskeeper at South Lincoln CemeteryGroundskeeper at South Lincoln Cemetery
Merlee BryanMerlee Bryan
Licensed Family Service Advisor at Northstar Memorial, Memorial Park Cemetery & FunerLicensed Family Service Advisor at Northstar Memorial, Memorial Park Cemetery & Funer
Yalisse FarizaYalisse Fariza
Family Service Counselor at Dignity Memorial - Forest Park East Funeral and CemeteryFamily Service Counselor at Dignity Memorial - Forest Park East Funeral and Cemetery
Mecca BullockMecca Bullock
Administrative Assistant at National Institute Of HealthAdministrative Assistant at National Institute Of Health
Monica JonesMonica Jones
Administrative Associate II at TranswesternAdministrative Associate II at Transwestern