Every patient interaction is a key milestone to empower a person to set healthy goals to reach a healthy, balanced lifestyle. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am a personable Family Nurse Practitioner who possesses excellent communication to foster a team building approach with like peers, staff, and physicians to seamlessly streamline appropriate healthcare.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Provider, 7403rd TMC/SHPE
Soldier Readiness Processing Center (SRPC)
02.2024 - Current
Mobilized provider in support of Operation Freedom responsible for the medical/behavior health record review to determine the Soldier mobilization/demobilization disposition of Active Duty (AD), National Guard (NG), Reserve Component (RC) Soldiers, and civilian contractor within the IAW AR 40-501 Standards of Medical Fitness, AR 40-502 Medical Readiness, DA PAM 40-502, and seven geographical combatant commands (COCOM ).
Fort Bliss Multi Force Generational Installation (MFGI) Solider Readiness Processing Center (SRPC) capabilities to process 40,000 to 60,000 service members annually.
McGregor Treatment Medical Center (TMC) and Soldier Family Readiness Center (SFMC) provider evaluated, diagnosed, and treated acute/chronic/complex medical patient illness/injury. Collaborated with interdisciplinary teams for optimized treatment plans for complex diagnosis and devise well-coordinated treatment.
Developed strong relationships with William Beaumont Army Medical Center (WBAMC) healthcare providers to facilitate seamless coordination of referrals for specialized services.
Leveraged feedback from the MFGI Medical Director and SHPE nurse staff for the quality/improvement and safety of Soldiers with abnormal asymptotic or symptomatic blood pressure policy.
Protected confidentiality of information related to patient care activities and EMS operations. Performed accurate documentation of service member assessments, interventions, and outcomes in compliance with regulatory standards.
Consistently adhered and applied to strict safety guidelines while performing invasive or noninvasive procedures, delegation of oral, IV, and intramuscular injections to ancillary staff and monitored responses.
Provider OIC, 7251st MSU
Soldier Readiness Processing Center(SRPC)
12.2022 - 11.2023
SRPC Provider OIC at the Mobilization Force Generation Installation (MFGI), Fort Bliss, TX. Operational oversight of processing Soldier mobilization and demobilization contingency operations completing 35,000 - 40,000 Soldier medical readiness.
Worked effectively in fast-paced environment to complete day-to-day operations, working efficiently and productively with all team members to support Fort Bliss, TX 1st Armor Division rapid deployment to medically process 4,000 service members within 10 days, August 2023.
Used critical thinking during the review of complex medical conditions, break down problems, evaluate solutions and make decisions.
Worked directly with WBAMC MEDOPS Coordinator and MFGI Medical Director to appropriately resolve and disposition Soldier complex medical issues for unit Deputy State Surgeon and Commanders arriving/departing Fort Bliss,TX.
Excellent communication skills, both verbal and written. Briefed weekly commander unit brief (CUB) operational metrics, assisted the MSU Commander to complete battalion metrics.
Led working groups, and provided support and guidance. Trained, guided, and evaluated 19 military and 10 civilian quarterly reviews to meet Army regulations standards of medical readiness requirements.
Organized and detail-oriented with a strong work ethic. Led quality improvement practices that streamlined workflow process for increased efficiency that decreased the time for providers to complete service members mobilization and demobilization process.
Responsible for civilian weekly timesheet, civilian/military leave requests, manage daily calendar, and daily SRPC provider requirements for high OPTEMPO of 250-500 scheduled units.
Support the Separation History and Physical Exam (SHPE) section with additional provider support during low provider volumes for SHPE to sustain operation to complete 125 Soldiers per day.
Responsible to maintain provider standard of operations (SOP) with defined practices to meet the required standards of medical and behavioral health guidelines to determine service members deployment disposition of health and wellness to complete robust military missions.
Responsible for operational oversight of partnered MFGI entities to meet medically and behavioral standards, policy, and guidelines.
Provider, 7243rd MSU
Soldier Readiness Processing Center (SRPC)
01.2022 - 12.2022
CONUS Replacement Center (CRC) Provider OIC worked directly with 5th Armor BN command staff to oversee the medical mobilization and demobilization process of individual service members processing through the CRC Alpha, Bravo, and Charly company's. CRC processed approximately 20,000 - 40,000 Active Duty, National Guard, and Reserve Soldiers.
Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations. Medical provider for the Soldier Readiness Processing Center (SRPC), Clinical Augmentation Team (CAT), and Separation History and Physical Exam (SHPE) Clinic at Fort Bliss, TX. Performed 1800 medical readiness evaluations for Soldiers, government employees, deploying and redeploying.
Worked flexible hours across night, weekend, and holiday shifts. Exceeded standards by facilitating increased medical readiness for Service Members notified of mission less than 30 days from deployment.
Managed time efficiently in order to complete all tasks within deadlines. Reevaluation of over 100 DOD personnel initially found medically non-deployable. Extensive knowledge in medical readiness/fitness standards contributed to endorsement of 92 of 100 DOD personnel as medically deployable that restored over 90 percent to the fighting strength.
Provider, 7228th MSU
Soldier Readiness Processing Center (SRPC)
02.2019 - 01.2022
Soldier Readiness Center (SRPC) Provider Training OIC, developed a virtual PHA OPORD to collaborate and complete PHAs for III Corp Readiness.
Managed time efficiently in order to complete all tasks within deadlines. Developed and tracked a quarterly provider mandatory training guideline that consisted of 20 required JKO, ALMS, and RELIAS certificates.
Provider Credentialing OIC, maintained oversight of 17 providers licensure/credentials to validate the completion of provider privileges prior to the arrival to Carl R. Darnall Army Medical Center (CRDAMC ).
Strategically developed a plan of action with three courses of action each supported by three lines of effort to execute the processing of 4,000 Active Duty medical readiness for rapid deployment.
Provider responsible for the medical and behavior health mobilization and demobilization disposition of Active Duty (AD), National Guard (NG), Reserve Component (RC) servicer members within the IAW AR 40-501 Standards of Medical Fitness, AR 40-502 Medical Readiness, DA PAM 40-502, and seven geographical combatant commands (COCOM).
Completed comprehensive physical examinations for demobilizing NG and RC service members acute and chronic conditions to determine follow on medical and/or behavioral health care prior returning to their home of record (HOR).
As the 7228th MSU Medical Readiness Officer, responsible for reviewing Soldier medical readiness metrics. for the and 7455 Battalion for 350 assigned Soldiers.
Brigade Medical Readiness Officer
Central Medical Area Readiness Support Group (CEMARSG)
01.2017 - 01.2019
Brigade Medical Readiness Officer (MRO) responsible for medical readiness mission requirements for a Brigade consisting of three Medical Battalion direct reporting units (DRU) along with 12 Medical Specialty Unit (MSU) spread throughout 13 states.
Exudes competency as the CEMARSG Medical Readiness Officer. Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Facilitated weekly Medical Readiness teleconferences, SRP Level I events with Logistics Health Inc. (LHI), SRP II events
Conducted OIP/SAV site visits with five DRUs to discuss medical fitness standards, shared best practice, and methods/tools to focus on decreased areas of medical metrics.
Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
Briefed monthly CUB reports to inform the Brigade commander of all clinical operations metrics and provided detailed reports regarding the status of Soldiers medical/physical board process.
Medical Readiness Officer
7454th Medical Backfill Battalion
01.2015 - 01.2017
Medical Readiness officer (MRO) responsible for maintaining compliance of the Department of Defense (DoD) Medical Readiness Compliance (MRC) standard of 85%.
Supported three full time staff by monitoring, tracking, maintaining, sustaining the Battalion Medical Readiness for 200-400 assigned Soldiers.
Prepare and facilitate MEDPROS 90 day report and review for medical/dental delinquency, input/create vouchers, conduct monthly medical readiness teleconference calls, prepare/present medical readiness educational materials to six Direct Reporting Unit (DRU) and unit First Line Leaders.
Prepare and facilitate MEDPROS 90 day report and review for medical/dental delinquency, create vouchers, conduct monthly medical readiness teleconference calls, prepare/present medical readiness educational materials to the Direct Reporting Unit (DRU) and unit First Line Leaders
Conducted quarterly medical/dental readiness events that improved the medical fitness standards. Briefed the Battalion commander monthly readiness metrics. Responsible for the maintenance of the Department of Defense (DoD) Medical Readiness Compliance (MRC) standard of 90%.
Developed a medical readiness SOP submitted to CEMARSG brigade as a template for other units. Conducted conference calls with direct reporting units for the purpose of educating and promoting best practice throughout the battalion.
US Transcom Army Element PACOM Liaison
01.2013 - 01.2015
HHC Commander
307th Medical Brigade
01.2011 - 01.2013
Executive Officer
256th Combat Support Hospital
01.2009 - 01.2011
Medical Readiness Officer
256th Combat Support Hospital
01.2006 - 01.2007
Nurse Practitioner
CVS Caremark Minute Clinic
08.2014 - Current
Deliver a holistic approach for acute care illness/injuries performing comprehensive and focused physical assessments, develop individualized plan of can, rule out differential diagnosis, refer a patient to a higher level of medical care, and active local emergency service for unstable patients for patient population of 18 months and older
Collaborate with pharmacist and staff and store manager to comply with CVS Caremark facility policies, procedures, and protocols
Complete clinic operational duties.
Adjunct Clinical Nurse Instructor
Otterbein University
Collaborated on curriculum and exam development, responsible for eight students and developed individual learning plans
Supervised student twice weekly for lab practicum, six-week clinical rotation at a long-term health care facility, provided constructive guidance on written care plans and examinations and administered all grades with all students passing the semester.
Registered Nurse-Patient Care Coordinator
Ohio State East Hospital — OSU Wexner Medical Center
03.2008 - 07.2014
Responsible for three to four patients, collaborated with ancillary and interdisciplinary medical team to develop individualized patient treatment plan for chronic ill patients requiring ventilation and hemodynamic stabilization, charge nurse of seven staff nurses and 20 patients, complied with OSU facility policies, procedures, and protocols.
Registered Nurse
Adena Regional Medical Center
01.2007 - 07.2007
Contingent emergency room nurse with knowledge base of emergency care
Rapidly assess life threatening medical conditions with immediate intervention
Administered critical medications for unstable hemodynamic and analgesic/anesthesia for respiratory distress patients requiring intubation under the supervision of a physician.
Registered Nurse
Riverside Methodist Hospital, McConnell Heart
01.2006 - 01.2008
Managed seven high acuity cardiac patients on an Interventional Cardiac unit
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
2006-2007 Lead Chair, Education Team Shared Governance. Improved patient outcomes by implementing evidence-based nursing intervention. Audited charts and reviewed clinical documents to verify accuracy.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Developed and maintained quality care systems and standards, including but not limited to creating and improving educational and medical protocols/guidelines.
Medical Intensive Care (ICU) Registered Nurse
Southern OH Medical Center
01.2006 - 03.2006
Responsible for 1:1 care for two critical patients with varied medical diagnosis that required knowledge base understanding of sepsis, respiratory distress, cardiac arrhythmia, acute Ml, and post-op surgery requiring close monitoring and ability to quickly identify and manage immediate interventions
Assisted with bedside procedures.
Registered Nurse
Southern OH Medical Center
12.2003 - 01.2006
Managed a seven-patient team on a medical surgical unit with variable, chronic diagnosis, cancer pain management, and orthopedic post-op surgery that included traction.
Registered Nurse
Grant Medical Center
01.2004 - 01.2005
Responsible for seven patients with chronic complex cardiac life-threatening conditions
Recovered open heart surgery patient six hours after procedure, assisted physician at bedside during invasive procedures, collaborated with ancillary team to develop patient individualized plan of care, removed PICC lines, arterial lines, and wound care management for adult patients.
Professional Medical Billing/Coding Assistant
Southern OH Medical Center
10.1990 - 08.2003
Provided administrative support for six physicians by thoroughly reviewing commercial insurance Explanation of Benefits (EOB) and investigated past due invoices to minimize delinquent accounts
Reviewed diagnosis codes for the Joint Commission's Hospital Accreditation Organization (JCAHO) for accuracy according to services rendered
Acquired insurance authorizations for procedures and tests
Applied ICD-9 and CPT codes and accurately entered procedure diagnosis codes into billing software
Ensured compliance with medical/legal requirements, JCAHO standards, and HIPAA Privacy and Security Regulations by appropriately handling patient information.
Education
Otterbein University
Westerville
05.2014
Bachelor of Science in Nursing -
Capital University
Bexley, OH
12.2009
Associate Degree in Nursing -
Shawnee State University
Portsmouth, OH
06.2003
Skills
Teamwork and Collaboration
Friendly, Positive Attitude
Organization and Time Management
Decision-Making
Problem Resolution
Critical Thinking
Active Listening
Calm Under Pressure
Certification
Family Nurse Practitioner, American Academy of Nurse Practitioner (AANP), 06/2029, Ohio
Certified Nurse Practitioner, State of Ohio, 10/2025, Ohio
Basic Life Support (BLS), State of Ohio, 10/2025, Ohio
Affiliations
American Academy of Nurse Practitioners (AANP), 2014
United States Army Reserve Nurse Corp Officer, 2007
Professional Philosophy
I am a personable Nurse Practitioner who possesses excellent communication to foster a team building approach with like peers, ancillary staff, and physicians to seamlessly streamline appropriate healthcare. Every patient encounter is a key milestone to empower a person to set healthy goals to reach a healthy, balanced lifestyle.
Civilian Accomplishments
307th Medical Brigade HHC Commander (2011-2013)
US Transcom Army Element PACOM Liaison (2013-2015)
5501st United States Army Hospital (USAH) Deactivated (2015)
7454th Medical Backfill Battalion Medical Readiness Officer (2015-2017)
Central Medical Area Readiness Support Group (CEMARSG) Brigade Medical Readiness Officer (2017-2019)
7228th Medical Support Unit (MSU) Medical Readiness Provider (2019-2021)
Riverside Methodist Hospital, McConnell 3 Heart Lead Chair, Education Team Shared Governance
Military Assigned Leadership
256th Combat Support Hospital, Medical Readiness Officer, 2006-2007
256th Combat Support Hospital, Executive Officer, 2009-2011
7228th Mobilization, Fort Hood, TX Soldier Readiness Processing Center (SRPC) Provider, Training Officer, 2021-2022
7243rd Mobilization, Fort Bliss, TX Soldier Readiness Processing Center (SRPC) Provider, Conus Replacement Center (CRC) A/B Provider Officer in Charge (OIC) C, 2022-2022
7251st Mobilization, Fort Bliss, TX Soldier Readiness Processing Center (SRPC) Provider, Officer in Charge (OIC), 2022-2023
Related Experience
William Beaumont Army Medical Center (WBAMC) Soldier Readiness Processing Center (SRPC) Ft. Bliss, TX, Nurse Practitioner, 1/2022 - Present, Involuntarily mobilized in support of Operation Freedom as a provider responsible for the medical and behavior health mobilization and demobilization disposition of Active Duty (AD), National Guard (NG), Reserve Component (RC) Soldiers, and civilian contractor within the IAW AR 40-501 Standards of Medical Fitness, AR 40-502 Medical Readiness, DA PAM 40-502, and seven geographical combatant commands (COCOM ). Endorsed as the provider supervisor at Fort Bliss, TX Mobilization Force Generation Installation (MFGI) designated to provide mobilization support for both current and contingency operations. Fort Bliss MFGI processing capabilities of 40,000 to 60,000 service members annually. The provider supervisor has operational oversight responsibilities to implement, train, guide, and evaluated 19 military and 10 civilian quarterly reviews to meet standards of medical readiness requirements. Completed weekly commander unit brief (CUB) operational metrics. Responsible for civilian weekly timesheet, civilian/military leave requests, manage daily calendar, and daily SRPC provider requirements for high OPTEMPO of 250-500 scheduled units. Support the Separation History and Physical Exam (SHPE) section with addition provider support during low provider volumes for SHPE to sustain operation to complete 125 Soldiers per day. Responsible to maintain provider standard of operations (SOP) with defined practices to meet the required standards of medical and behavioral health guidelines to determine service members deployment disposition of health and wellness to complete robust military missions. Responsible for operational oversight of partnered MFGI entities to medically and behavioral standards, policy, and guidelines.
Carl Darnell Army Medical Center (CRDAMC) Soldier Readiness Processing Center (SRPC) Ft. Hood, TX, Nurse Practitioner, 2/2021-1/2022, Involuntarily mobilized in support of Operation Freedom as a provider responsible for the medical and behavior health mobilization and demobilization disposition of Active Duty (AD), National Guard (NG), Reserve Component (RC) servicer members within the IAW AR 40-501 Standards of Medical Fitness, AR 40-502 Medical Readiness, DA PAM 40-502, and seven geographical combatant commands (COCOM). Completed comprehensive physical examinations for demobilizing NG and RC service members acute and chronic conditions to determine follow on medical and/or behavioral health care prior returning to their home of record (HOR)
CVS Caremark Minute Clinic, Nurse Practitioner, 8/2014 - Present, Deliver a holistic approach for acute care illness/injuries performing comprehensive and focused physical assessments, develop individualized plan of can, rule out differential diagnosis, refer a patient to a higher level of medical care, and active local emergency service for unstable patients for patient population of 18 months and older. Collaborate with pharmacist and staff and store manager to comply with CVS Caremark facility policies, procedures, and protocols. Complete clinic operational duties.
Ohio State East Hospital — OSU Wexner Medical Center, Registered Nurse-Patient Care Coordinator, 3/2008—7/2014, Responsible for three to four patients, collaborated with ancillary and interdisciplinary medical team to develop individualized patient treatment plan for chronic ill patients requiring ventilation and hemodynamic stabilization, charge nurse of seven staff nurses and 20 patients, complied with OSU facility policies, procedures, and protocols.
Riverside Methodist Hospital, McConnell Heart, Registered Nurse, 1/2006 -1/2008, Managed seven high acuity cardiac patients on an Interventional Cardiac unit. Developed and maintained quality care systems and standards, including but not limited to creating and improving educational and medical protocols/guidelines.
Adena Regional Medical Center, Registered Nurse, 1/2007 - 7/2007, Contingent emergency room nurse with knowledge base of emergency care. Rapidly assess life threatening medical conditions with immediate intervention. Administered critical medications for unstable hemodynamic and analgesic/anesthesia for respiratory distress patients requiring intubation under the supervision of a physician.
Southern OH Medical Center, Medical Intensive Care (ICU) Registered Nurse, 1/2006 - 3/2006, Responsible for 1:1 care for two critical patients with varied medical diagnosis that required knowledge base understanding of sepsis, respiratory distress, cardiac arrhythmia, acute Ml, and post-op surgery requiring close monitoring and ability to quickly identify and manage immediate interventions. Assisted with bedside procedures.
Grant Medical Center, Registered Nurse, 1/2004 - 1/2005, Responsible for seven patients with chronic complex cardiac life-threatening conditions. Recovered open heart surgery patient six hours after procedure, assisted physician at bedside during invasive procedures, collaborated with ancillary team to develop patient individualized plan of care, removed PICC lines, arterial lines, and wound care management for adult patients.
Southern OH Medical Center, Registered Nurse, 12/2003 -1/2006, Managed a seven-patient team on a medical surgical unit with variable, chronic diagnosis, cancer pain management, and orthopedic post-op surgery that included traction.
Southern OH Medical Center, Professional Medical Billing/Coding Assistant, 10/1990 - 8/2003, Provided administrative support for six physicians by thoroughly reviewing commercial insurance Explanation of Benefits (EOB) and investigated past due invoices to minimize delinquent accounts. Reviewed diagnosis codes for the Joint Commission's Hospital Accreditation Organization (JCAHO) for accuracy according to services rendered. Acquired insurance authorizations for procedures and tests. Applied ICD-9 and CPT codes and accurately entered procedure diagnosis codes into billing software. Ensured compliance with medical/legal requirements, JCAHO standards, and HIPAA Privacy and Security Regulations by appropriately handling patient information.
Continued Education
1000, 100, 25, 25, 12, 12, 1
Emergency Contact
Kendra Johnson, 614-288-0994
Alternate Email
Icendra.l.iohnson32.mil@army.mil
Signature Date
07/15/23
Timeline
Provider, 7403rd TMC/SHPE
Soldier Readiness Processing Center (SRPC)
02.2024 - Current
Provider OIC, 7251st MSU
Soldier Readiness Processing Center(SRPC)
12.2022 - 11.2023
Provider, 7243rd MSU
Soldier Readiness Processing Center (SRPC)
01.2022 - 12.2022
Provider, 7228th MSU
Soldier Readiness Processing Center (SRPC)
02.2019 - 01.2022
Brigade Medical Readiness Officer
Central Medical Area Readiness Support Group (CEMARSG)
01.2017 - 01.2019
Medical Readiness Officer
7454th Medical Backfill Battalion
01.2015 - 01.2017
Nurse Practitioner
CVS Caremark Minute Clinic
08.2014 - Current
US Transcom Army Element PACOM Liaison
01.2013 - 01.2015
HHC Commander
307th Medical Brigade
01.2011 - 01.2013
Executive Officer
256th Combat Support Hospital
01.2009 - 01.2011
Registered Nurse-Patient Care Coordinator
Ohio State East Hospital — OSU Wexner Medical Center
03.2008 - 07.2014
Registered Nurse
Adena Regional Medical Center
01.2007 - 07.2007
Medical Readiness Officer
256th Combat Support Hospital
01.2006 - 01.2007
Registered Nurse
Riverside Methodist Hospital, McConnell Heart
01.2006 - 01.2008
Medical Intensive Care (ICU) Registered Nurse
Southern OH Medical Center
01.2006 - 03.2006
Registered Nurse
Grant Medical Center
01.2004 - 01.2005
Registered Nurse
Southern OH Medical Center
12.2003 - 01.2006
Professional Medical Billing/Coding Assistant
Southern OH Medical Center
10.1990 - 08.2003
Adjunct Clinical Nurse Instructor
Otterbein University
Otterbein University
Bachelor of Science in Nursing -
Capital University
Associate Degree in Nursing -
Shawnee State University
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