Kendra Johnson
Madison
Summary
Offering customer-focused mindset with passion for delivering exceptional service and readiness to learn and grow in retail environment. Brings ability to quickly understand product knowledge and store operations, along with solid communication and problem-solving skills. Ready to use and develop strong interpersonal and organizational skills in the desired role.
Developed skills in collaborative and educational environment, focusing on supporting student learning and engagement. Demonstrates strong organizational and communication abilities, with keen understanding of how to create inclusive and supportive spaces. Looking to transition to new field, applying these transferable skills to foster growth and success in dynamic setting.
Innovative and empathetic with talent for understanding individual styles and preferences. Adept in fashion trends and color theory, with skills in wardrobe coordination and personal shopping. Focused on enhancing clients' confidence and personal style.
Developed strong organizational and manual skills in high-efficiency production environment, looking to transition into new field. Demonstrates ability to maintain precision and quality under tight deadlines. Focused on applying these transferable skills to achieve success in new and challenging role.
Developed skills in fast-paced food service environment, including high-level customer service and efficient task management. Adaptable and quick to learn, with ability to thrive in new and diverse settings. Seeking to leverage these abilities in new field to drive positive outcomes and continuous improvement.
Overview
4
4
years of professional experience
Work History
Front End Associate
Walmart
04.2025 - Current
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained accurate inventory levels through regular stock checks and effective organization.
- Processed transactions efficiently, ensuring accuracy in cash handling and customer receipts.
- Collaborated with team members to create a welcoming environment and improve store operations.
- Resolved customer complaints professionally, enhancing satisfaction and loyalty to brand.
- Trained new associates on operational procedures and customer service best practices.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Answered questions about store policies and addressed customer concerns.
- Gathered shopping baskets and carts and relocated to designated areas.
- Enhanced team communication, organizing brief daily meetings to discuss goals and share updates.
- Reduced instances of shoplifting by vigilantly monitoring store floor and working closely with security.
- Improved efficiency by multitasking during peak hours, simultaneously managing cash register and directing floor activities.
- Facilitated smooth shift changes by preparing and organizing work area for next associate.
Food Service Worker
Chipotle
03.2025 - 05.2025
- Operated food preparation equipment to ensure efficient service delivery.
- Maintained cleanliness and organization in food service areas to meet health standards.
- Assisted in inventory management by tracking supplies and restocking as needed.
- Trained new staff on safety protocols and food handling procedures.
- Collaborated with team members to streamline kitchen workflows, enhancing service speed.
- Monitored food quality and presentation standards during meal service periods.
- Resolved customer inquiries promptly, ensuring a positive dining experience for patrons.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
RSA/ cargo holder
Ryder
05.2024 - 02.2025
- I'm in charge of receipting and scanning equipment for AT&T technicians at an AT&T location and making sure the equipment count is correct as well.
- Organized and maintained inventory within designated folders for efficient retrieval and tracking.
- Collaborated with team members to streamline document processing workflows, enhancing overall efficiency.
- Monitored compliance with safety regulations during material handling and documentation processes.
- Conducted regular audits of folder contents to ensure data integrity and completeness of records.
Paraprofessional
Waverly Belmont Elementary School
02.2024 - 05.2024
- Assisted in implementing individualized education plans for diverse student needs.
- Facilitated small group instruction to enhance comprehension and engagement.
- Monitored student progress, providing timely feedback and support to educators.
- Collaborated with teachers to develop effective classroom management strategies.
- Supported students with behavioral challenges, promoting positive interactions and outcomes.
- Participated in professional development workshops to improve instructional techniques.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Style Consultant
Target
01.2022 - 05.2024
- Helped guests with apparel needs and questions and organized apparel section that makes it presentable and easy to shop for guests as well. I also worked as a backup cashier during busy times.
- Advised clients on style choices to enhance personal image and confidence.
- Curated seasonal collections, aligning trends with customer preferences and store merchandising strategies.
- Collaborated with team to develop promotional displays that increased customer engagement and sales.
- Trained new consultants on product knowledge, customer service techniques, and visual merchandising standards.
- Implemented efficient inventory management practices to optimize stock levels and reduce excess merchandise.
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.
- Increased customer satisfaction by providing personalized style consultations and recommendations.
Education
Bachelor's degree - Social Work
Middle Tennessee State University
Murfreesboro, TN12-2026
Associate's degree - Health Science
Nashville State Community College
Nashville, TN05.2024
Skills
- Communication skills
- Customer service
- Retail sales
- Teamwork
- Time management
- Front-end performance optimization
- Behavior management
- Helping students with special needs
- Small group and individual assistance
- File organization
- Electronic filing
- Positive attitude
Languages
English
Native or Bilingual
Interests
- Offering time and support to shelters for the homeless, women, and animals
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Documenting and sharing travel experiences
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Enjoy participating in bowling or basketball events for overall physical and mental well-being
- Music
- Volunteering for community initiatives to give back to local communities and make a positive impact
- I participate in a variety of outdoor recreational activities
- Team Sports
- Mindfulness Practices
- Volunteer Work
- I like trying new recipes and food trends
- Passionate about balancing physical health with mental and emotional wellness
- Fashion and Style
- I like looking at the stars and learning about constellations
- Personal Development and Self-Improvement
Timeline
Front End Associate
Walmart
04.2025 - Current
Food Service Worker
Chipotle
03.2025 - 05.2025
RSA/ cargo holder
Ryder
05.2024 - 02.2025
Paraprofessional
Waverly Belmont Elementary School
02.2024 - 05.2024
Style Consultant
Target
01.2022 - 05.2024
Bachelor's degree - Social Work
Middle Tennessee State University
Associate's degree - Health Science
Nashville State Community College