Kendra Jones
Indianapolis,IN
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
12
12
years of professional experience
Work History
Supervisor of Pallet Operations
Just Packaging
10.2021 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Coordinated with Sales staff to create custom samples for new customer aquisition
Certified Medical Assistant
IU Health Hospital West
02.2020 - 01.2021
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Remediation Specialist
KC Cleaning And Remediation
09.2011 - 12.2019
- Enhanced site safety by implementing thorough risk assessments and remediation plans.
- Reduced environmental hazards through careful identification and removal of contaminants.
- Improved project efficiency by streamlining communication between stakeholders and regulatory agencies.
- Increased client satisfaction with timely and comprehensive progress updates on remediation projects.
Education
GED -
Ben Davis High School
Indianapolis, INMedical Assistant
Kaplan College - Indianapolis
Indianapolis, IN05.2019
Skills
- Staff Management
- Project Management
- [Software] Experience
- Quality Control
- Leadership Abilities
- Organizational Skills
- Project Planning
- Business Development
- Process Improvement
Timeline
Supervisor of Pallet Operations
Just Packaging
10.2021 - Current
Certified Medical Assistant
IU Health Hospital West
02.2020 - 01.2021
Remediation Specialist
KC Cleaning And Remediation
09.2011 - 12.2019
GED -
Ben Davis High School
Medical Assistant
Kaplan College - Indianapolis
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