Summary
Overview
Work History
Education
Skills
Certification
Certificatesawardstraining
Personal Information
Timeline
Generic

Kendra Jones

Social Worker
Los Angeles ,CA

Summary

To obtain and keep a career that will enable me to utilize and maximize my education, skills, training, and knowledge

Driven by Success

Overview

10
10
years of professional experience
1
1
Certification

Work History

Social Worker

Vance County Department of Social Services
11.2021 - 11.2023
  • This position investigates reports of adult abuse and neglect and provides case management for substantiated adult protective services cases
  • This position also provides ongoing case management for guardianships, payeeships, individual and family adjustment services
  • Other duties include general intake and community outreach to establish working relationships with multiple groups and agencies who offer services to disabled and elderly adults
  • Also, investigate cases of abuse, neglect, and/or financial exploitation
  • The social worker in this position conducts thorough social work assessments of adult clients both in the office and in the home and works very closely with the adult's Medicaid Worker
  • This will involve home visits to clients, communication with physicians, mental health professionals, attorneys, and the court system as needed

Medical Social Worker

Medi Home Health and Hospice
10.2022 - 10.2023
  • Manage caseload, educate patients and families about hospice services and the disease process, provide empathetic listening and emotional support to patients and families; communicate with facility staff; communicate with hospice team; schedule appointments; suggest community resources; provide accurate documentation

Youth Program Assistant

Murdoch Developmental Center
12.2020 - 11.2022
  • Counsel and assist individuals with special needs such as IDD and extreme autism
  • Teach self care to those in need, ensure safety, help individuals achieve lifelong goals, teach life skills
  • Follow policies and procedures
  • Keep track of documents (schedules, medical information, behavioral data sheets)

Mail Processor/ Trainer

UPS (Snelling)
09.2019 - 03.2021
  • Move and process mail at an upbeat rate, complete paperwork according to the workload, insure quality and accuracy, employed again Oct 2023- suffered injury

Activities Director/ Personal Care Assistant

Maple Heights Assisted Living Facility
03.2019 - 10.2019
  • Oversee bulletin boards and activity calendar for facility, schedule social, recreational and wellness events for residents, change linen, transport residents to appointments, help with personal hygiene, complete necessary documentation- part time

Habilitation Technician

Johnson House of Hope
04.2019 - 09.2019
  • Redirect School age boys inside the Group Home as part or a support team, help the boys with daily hygiene care, activities of daily living, assist with learning safety awareness, cook good meals, help with community involvement, etc
  • (Med tech, CPR) verified

Shift Supervisor (Hospitality Manager)

Sheetz
05.2018 - 04.2019
  • Effectively handling customers requests or complaints, merchandising, record keeping, maintaining a safe and secure environment, training and developing team members, preparation of quality food products, ringing accurate transactions and maintaining the general appearance and cleanliness of the store premises, handle daily financial reports including lottery, input waste into computer, key in truck order, print off price change labels, submit work orders, complete computer portion of training, complete serve safe education, mentor training education

Assembly Line Production Worker

Revlon
01.2018 - 05.2018
  • Keep the production line going, unofficially serving as backup line coordinator, keeping record of hourly production, maintaining a safe work environment by following safety rules and keeping areas free of clutter

Resident Advisor

Kittrell Job Corps Center
10.2017 - 12.2017
  • Monitor a building of students, create accurate incident reports, shift reports and case notes, enforce discipline, personal development, professionalism, mentor, mediate, counsel

Asset Protection Customer Host

Wal-Mart
05.2017 - 10.2017
  • Identify and prevent theft, fill out daily activity and recovery logs, work alongside asset protection and law enforcement

Back up line coordinator

GKN Driveline
01.2017 - 05.2017
  • Act as back up coordinator when line coordinator is absent, assemble drive shafts for BMW, work towards nightly production goal, fill out nightly forms, order needed parts

Sales and Service Advisor

Telvista
07.2016 - 01.2017
  • Provide customer service, explain services, fill out electronic forms for each customer interaction, follow protocol

Sales Associate

Sheetz, Inc
05.2014 - 07.2016
  • Prepare meals for store customers
  • Assist coworkers as necessary to ensure efficient services are provided to customers
  • Conduct financial transactions via Point of Sale (POS) system for customer purchases
  • Balance cash register by completing shift audits
  • Provide quality customer services and other assistance to store customers
  • Execute assigned tasks
  • Maintain sanitary work area

Adult Services Intern

Person County Department of Social Services
08.2015 - 05.2016
  • Monitor long term care facilities; observe, conduct interviews, pull files, contact family members, inspect
  • Make referrals, suggest services
  • Assist with intake
  • CAP program observations and services
  • Interact with guardianship cases
  • Shadow other units within the Department of Social Services
  • Monitor Medicaid and Transportation Assessments
  • Some clerical experience
  • CFT Observations
  • Incoming APS/CPS phone call monitoring
  • Follow-up APS visits

Education

BS - Social work

North Carolina Central University
Durham, NC
05.2016

High School Diploma -

Person High School
06.2012

Skills

  • MENTAL HEALTH
  • MICROSOFT OFFICE
  • MS OFFICE
  • TRAINING
  • Shift Supervisor
  • Crew Member
  • Food Service
  • Hospitality Management
  • Special Needs
  • Child Protective Services
  • Case Management
  • Autism Experience
  • Social Work
  • Developmental Disabilities Experience
  • Event Planning
  • Customer Service
  • Sales
  • Microsoft Word
  • Administrative Experience

Certification

  • Driver's License
  • CPR Certification
  • First Aid Certification

Certificatesawardstraining

  • Youth Mental Health First Aider Certificate, 02/01/16
  • Trauma & Borderline Personality Disorder in Individuals with IDD Training, 02/01/16
  • CITI Ethics and Social & Behavioral Research Online Program, 02/01/16

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Medical Social Worker

Medi Home Health and Hospice
10.2022 - 10.2023

Social Worker

Vance County Department of Social Services
11.2021 - 11.2023

Youth Program Assistant

Murdoch Developmental Center
12.2020 - 11.2022

Mail Processor/ Trainer

UPS (Snelling)
09.2019 - 03.2021

Habilitation Technician

Johnson House of Hope
04.2019 - 09.2019

Activities Director/ Personal Care Assistant

Maple Heights Assisted Living Facility
03.2019 - 10.2019

Shift Supervisor (Hospitality Manager)

Sheetz
05.2018 - 04.2019

Assembly Line Production Worker

Revlon
01.2018 - 05.2018

Resident Advisor

Kittrell Job Corps Center
10.2017 - 12.2017

Asset Protection Customer Host

Wal-Mart
05.2017 - 10.2017

Back up line coordinator

GKN Driveline
01.2017 - 05.2017

Sales and Service Advisor

Telvista
07.2016 - 01.2017

Adult Services Intern

Person County Department of Social Services
08.2015 - 05.2016

Sales Associate

Sheetz, Inc
05.2014 - 07.2016

High School Diploma -

Person High School

BS - Social work

North Carolina Central University
Kendra JonesSocial Worker