Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kendra Jorgenson

Mora,MN

Summary

Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments and activities to meet expectations and objectives.

Skilled production worker with background in diverse manufacturing environments. Possess strong understanding of production processes and quality control measures, ensuring efficient workflow and adherence to safety protocols. Demonstrated ability to troubleshoot equipment issues and implement process improvements, resulting in enhanced operational efficiency. Committed to maintaining high standards of workmanship and contributing positively to team dynamics.

Overview

25
25
years of professional experience

Work History

Lead Key Holder

Dollar General
Mora, MN
09.2019 - Current
  • Conducted daily store walks to inspect store operations and customer service levels.
  • Bagged or packaged purchases and wrapped gifts.
  • Supervised team members in opening, closing procedures including bank deposits, safe counts.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Facilitated communication between management team, store associates, vendors and corporate offices when necessary.
  • Assisted in general housekeeping to maintain store image.
  • Handled returns and exchanges according to company policies.
  • Performed regular audits of all areas within the store to ensure safety regulations are met.
  • Ensured accuracy of register transactions by reconciling tills at the end of each shift.
  • Managed inventory levels through cycle counts and physical inventories as needed.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Recommended, selected and located merchandise based on customer desires.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Monitored cash handling, replenishment, merchandising, stockroom organization and other operational processes to ensure compliance with company standards.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Collaborated with management to determine key tasks and delegate to staff members.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Manufacturing Associate 5

Federal Cartridge
Anoka, MN
08.2001 - 08.2015
  • Sorted product components on work tables to maintain maximum organization and productivity.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Performed routine inspections to ensure product quality and adherence to specifications.
  • Operated and maintained production equipment to optimize efficiency and quality.
  • Recorded production data accurately for inventory control and quality management purposes.
  • Classified defects from finished orders for record tracking and statistics.
  • Used daily system logs to document production information, discussing issues with management.
  • Operated forklifts and other material handling equipment to transport goods within the facility.
  • Assisted in the setup and adjustment of manufacturing machinery and equipment.
  • Adjust machine settings according to product specifications or process changes.
  • Measured and weighed items to meet quality standards and prevent waste.
  • Performed equipment maintenance and calibrations to drive accurate measurements and production of quality products.
  • Followed detailed assembly instructions, processes, and procedures for product assembly.
  • Stopped workflow to eliminate repeated manufacture of defective products.
  • Ensure compliance with all applicable health and safety regulations when operating machinery.
  • Assisted in packaging and labeling of products for shipment.
  • Recorded production data such as quantity produced, scrap rate, and cycle time information accurately.
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
  • Communicated with co-workers to improve unit production.
  • Communicated with team members regarding status updates of ongoing projects.
  • Load raw materials onto production lines and verify accuracy of inventory counts.
  • Identify defective components or finished goods items during the inspection process and make appropriate adjustments accordingly.
  • Operated machines and performed production tasks to manufacture company products.
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.
  • Inspected finished products to verify conformance with customer requirements.
  • Monitor machines for malfunctions that may affect product quality or production efficiency.
  • Ensured compliance with company policies, procedures and standards.
  • Provided on-the-job training to new employees on production techniques and machinery operation.
  • Maintained a clean and safe work environment by adhering to health and safety protocols.
  • Managed inventory of raw materials and finished goods to ensure uninterrupted production.
  • Assist in the development of new production techniques or processes aimed at increasing productivity levels.
  • Pack finished products into shipping containers or crates for distribution or storage.
  • Perform periodic inspections on products to ensure conformity with customer requirements.

Carger/Machine Operator

Federal Cartridge
Anoka, MN
07.2000 - 07.2001
  • Verified production orders prior to starting set-up.
  • Maintained proper chemical inventories.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Conducted regular safety audits to identify potential hazards or risks within working environment.
  • Trained personnel on safe handling procedures for hazardous materials used during production processes.
  • Adjust machine settings to complete tasks accurately.
  • Carry out regular safety checks on machinery prior to operation.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Operated equipment and machinery according to safety guidelines.

Education

GED -

St. Louis Park High School
Saint Louis Park, MN
01-1999

Skills

  • Accurate Cash Management
  • Delegation and supervision
  • Performance evaluations
  • Store operations
  • Staff training and development
  • Sales leadership
  • Drawer counting
  • Customer service
  • Assembly line experience
  • Adaptable learner
  • Machine operation
  • Inventory and stocking
  • Machine setup and shutdown
  • Implementing Provided Instructions

References

References available upon request.

Timeline

Lead Key Holder

Dollar General
09.2019 - Current

Manufacturing Associate 5

Federal Cartridge
08.2001 - 08.2015

Carger/Machine Operator

Federal Cartridge
07.2000 - 07.2001

GED -

St. Louis Park High School

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Kendra Jorgenson