Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medication Reconciliation Technician
MUSC
09.2023 - Current
Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
Identified and reported medication errors to avoid distributing wrong medication to patients.
Reviewed medication orders for accuracy and completeness before administering medication.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Compiled, reviewed, and updated patient medical records with current medications.
Discharge Pharmacy Technician
McLeod Regional Medical Center
08.2018 - 08.2023
Deliver medications, provide consultations, and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use
Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Resolved third-party billing, computer system and customer service issues.
Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
State Certified Pharmacy Technician
Walgreens
02.2015 - 08.2018
Communicated with prescribers to verify medication dosages, refill authorizations and patient information
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
Supervised pharmacy technicians and coordinated day-to-day assignments
Completed paperwork, entering prescription and insurance or billing information into patient profiles
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
Worked with computerized and automated systems for dispensing medications and editing new patient profiles
Stocked, labeled and inventoried medication to keep accurate records.
Prepared variety of different written communications, reports and documents
Education
Certificate - Certified Professional Coder
AAPC
Dallas, TX
09-2023
Bachelor of Science - Health Information Management
Southern New Hampshire University
Hooksett, NH
06-2025
Certificate - Pharmacy Technician
Professional Medical Training Center
Florence, SC
Skills
Patient interviewing
Clinical Documentation
Written Communication
Attention to Detail
Insurance coding (ICD-10 and CPT)
Claims Processing
Insurance Verification
HCPCS Coding
Document Management
Medical Billing
Knowledgeable in Epic and Cerner
HIPAA Compliance
Medical Terminology
Practicode
Certification
CPhT - State Certified Pharmacy Technician
CPC - Certified Professional Coder
Certified Medication History Pharmacy Technician
Timeline
Medication Reconciliation Technician
MUSC
09.2023 - Current
Discharge Pharmacy Technician
McLeod Regional Medical Center
08.2018 - 08.2023
State Certified Pharmacy Technician
Walgreens
02.2015 - 08.2018
Certificate - Certified Professional Coder
AAPC
Bachelor of Science - Health Information Management