Kendra Karns
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Cashier cook
Taco Time
Spokane Valley
12.2025 - 05.2026
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Maintained a clean and organized checkout area for customer satisfaction.
- Greeted customers and provided information on store products and services to enhance customer experience.
- Assisted customers with menu selections and provided product information.
- Helped customers find specific products, answered questions, and offered product advice.
- Resolved customer inquiries and complaints in a friendly manner.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Worked closely with front-end staff to assist customers.
Receptionist Assistant
American Family Insurance
Spokane Valley
04.2024 - 02.2026
- Managed front desk operations and greeted clients warmly.
- Answered phone calls and directed inquiries to appropriate staff.
- Answered incoming calls and routed to appropriate personnel.
- Scheduled appointments and maintained organized calendars for agents.
- Maintained a clean and welcoming reception area for visitors.
- Maintained a neat, organized reception area.
- Greeted customers and visitors in a professional manner.
- Greeted customers, delivery persons and official representatives.
- Assisted with client documentation and ensured confidentiality of information.
- Handled confidential information with discretion and professionalism.
- Coordinated mail distribution and handled incoming correspondence efficiently.
- Responded to customer inquiries via phone or email promptly and courteously.
- Organized filing system for easy retrieval of documents.
- Supported team with administrative tasks using office management software.
- Collaborated with insurance agents to prepare client presentations and materials.
- Ensured that all visitors sign-in upon entering the premises.
Skills
- Cash register operation
- Payment processing
- Order management
- Stock replenishment
- Customer assistance
- Time management
- Multitasking efficiency
- Attention to detail
- Problem solving
- Active listening
- Professional communication
- Team collaboration
- Conflict resolution
Timeline
Cashier cook
Taco Time
12.2025 - 05.2026
Receptionist Assistant
American Family Insurance
04.2024 - 02.2026