Experienced Administrative Assistant with a proven track record of supporting and coordinating various tasks in educational, customer service, and office environments. Demonstrated expertise in providing care, support, and instruction to students while effectively managing multiple priorities and schedules. Collaborative team player skilled in working with colleagues to achieve optimal outcomes. Proficient in customer service, word processing, office procedures, scheduling appointments, and calendar management.
• Directed day-to-day office operations, providing fundamental support to company Principals and Project Managers
• Managed all essential tasks for executive level staff including scheduling meetings, coordinating travel, expense disbursement and invoicing
• Reviewed contractor pay requests, change orders and lien waivers
• Managed incoming client calls, transferred calls to appropriate departments, and answered client concerns
• Greeted and directed all visitors in a pleasant and friendly manner in keeping with good customer service practices
• Utilized calendar management to schedule and organize important meetings and events
• Provided project management support to ensure timely completion of tasks and projects
• Implemented effective cross-functional communication strategies to enhance team collaboration