Summary
Overview
Work History
Education
Skills
Timeline
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Kendra Kennedy

Yukon,OK

Summary

Proven leader with a track record of enhancing client satisfaction and retention through effective team coordination and workload balancing. Skilled in multitasking and meeting leadership goals. I excel in fostering teamwork and collaboration. Achieved significant improvements in project delivery and efficiency, demonstrating a passion for continuous learning and reliability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Team Coordinator

Exiss Trailers
09.2020 - Current
  • Delegated daily tasks, address employee questions and resolved scheduling issues.
  • Manage team workload to reach targets for specific tasks.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Managed multiple projects, prioritizing tasks for efficient workflow.
  • Trained, motivated and guided on-boarding members.
  • Improved team collaboration with regular meetings, progress updates, and transparent communication.

Account Manager

RNR Tire Express
08.2018 - 09.2020
  • Increased client satisfaction by building strong relationships and addressing their needs.
  • Maintained high client retention rate by providing customer service.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.

Account Manager

Aaron's Sales and Lease
05.2017 - 08.2018
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing customer service and anticipating client needs.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Optimized account allocation among team members to ensure balanced workload and focus on high-priority clients.

Education

High School Diploma -

Capitol Hill HS
Oklahoma City, OK
05.2003

Skills

    Team motivation

    Workload balancing

    Schedule Management

    Meeting leadership

    Passion for continuous learning

    Teamwork and Collaboration

    Multitasking

    Reliability

    Material Handling

    Safety Procedures

    Data Entry

Timeline

Team Coordinator

Exiss Trailers
09.2020 - Current

Account Manager

RNR Tire Express
08.2018 - 09.2020

Account Manager

Aaron's Sales and Lease
05.2017 - 08.2018

High School Diploma -

Capitol Hill HS

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Kendra Kennedy