Kendra Lamas
Barrington,RI
Summary
Results-driven multi-unit professional with a strong ability to build and lead effective teams that consistently achieve goals. Skilled in strategic planning, execution, optimizing processes, and fostering productive team cultures. Recognized for reliability and adaptability in dynamic environments.
Overview
14
14
years of professional experience
Work History
Area Manager
Bridgestone
05.2019 - Current
- Oversee the performance of 10 Store Managers and 100+ teammates and their retail locations
- Delivered 26M in Total Sales and 4.5M in OP
- Created content and delivered the NETA development program both at the Region and Division level
- Area Manager Mentor
- Successfully promoted 2 SMS to Managing Partners
- Monitor performance for each store including customer count, retention, unit sales, CFNA applications, telephone conversion, safety, and full P+L
- Drive B2B business within the assigned area
- Closely monitor Talent Acquisition efforts, Labor Demand Forecasting and Payroll
District Manager
Lidl US
11.2015 - 11.2018
- Launched Lidl US, opening the first 6 stores for the company in various markets
- Led a district of 3 stores in Virginia with annual sales totaling 34M
- Recruited, on boarded, and facilitated training to over 450 store associates
- Created 6 SOP's which include Cash Management, Direct Store Delivery, Inventory, Loss Prevention, Goods In, and Recruitment
- Collaborated with Executives and Directors of Supply Chain, Logistics, Training and Development, and Sales Organization to execute and launch SOP's
- Coached and developed 5 associates to management positions, including 1 to DM
- Led a district of 5 stores in Scotland with annual sales totaling 46M
- Utilized as a Project Manager within the UK
Executive Sales Manager - Ralph Lauren Collections
Macy's
08.2013 - 10.2015
- Responsible for a workforce of 50 direct reports, annual sales of 15M
- Created and executed a vision plan for the renovation of the world's largest Ralph Lauren department
- Responsible for recruiting, interviewing, and training a qualified team of selling specialists to understand key customer service skills
- Analyzed merchandise assortment and partnered with the District Planner and Buyer to influence future selections
- Chosen to mentor and train newly hired Executives
- RTW Hiring Manager responsible for recruitment deadlines and holiday hiring
- Sales Manager Engagement Captain utilized to bridge senior and junior management
Assistant Store Manager
Kohl's
06.2011 - 08.2013
- Responsible for a workforce of 45 direct reports, annual sales of 20M
- Accountable for associate development, analysis of business operations, and supervision of merchandise sales areas
- Coached 5 associates and 1 Area Supervisor to promotable levels
- Brand Ambassador/On Campus Recruiter for company
- District Credit Captain
Education
BS - Fashion Merchandising & Retail Marketing
Johnson & Wales University
Providence, RI11.2011
Skills
- Driving Results
- Process Optimization
- Building Effective Teams
- Managing Ambiguity
Timeline
Area Manager
Bridgestone
05.2019 - Current
District Manager
Lidl US
11.2015 - 11.2018
Executive Sales Manager - Ralph Lauren Collections
Macy's
08.2013 - 10.2015
Assistant Store Manager
Kohl's
06.2011 - 08.2013
BS - Fashion Merchandising & Retail Marketing
Johnson & Wales University
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