C#
Kendra Miller
Conservatorship Specialist
San Angelo,TX
Summary
Dedicated and driven professional with diverse knowledge and skills to optimize performance. Excels in working independently or as part of a team, leveraging a strong work ethic to adapt quickly to various processes. Resourceful and results-driven, deeply passionate about fostering growth and efficiency to meet organizational needs.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Conservatorship Specialist
The Department of Family and Protective Services
10.2023 - Current
- Completed comprehensive assessments of parents and children to identify needs and develop plans of service.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Documented data and completed accurate updates to case records.
- Created and submitted reports, advisements, and affidavits to the court.
Assistant Manager/Cashier
Hebert's Caboose Ice Cream Shop
04.2017 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Performed cash, card, and check transactions to complete customer purchases.
- Completed inventory counts to verify stock levels and forecast future needs.
- Trained new personnel hired.
Substitute Teacher
Robert Lee Independent School District
01.2021 - 05.2021
- Followed existing lesson plans to provide consistent instruction to assigned students.
- Maintained discipline and classroom control, fostering a safe and positive learning environment.
- Provided classroom teacher with written feedback on student behavior issues.
Assistant Food Service Supervisor/Chef
Astronomer's Lodge at McDonald's Observatory
09.2016 - 03.2017
- Prepared lunch, dinner, and overnight meals daily for guests.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Assisted co-workers with reservations, payments, and housekeeping.
Team Member/Cashier
Chick-fil-a
11.2015 - 06.2016
- Greeted customers entering store and responded promptly to customer needs
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Resolved customer complaints in a timely and effective manner.
- Operated register to process payments and collect cash payment for order totals.
Front Desk/Housekeeping
Harvard Hotel and Lodge
05.2014 - 04.2015
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
- Organized, maintained and updated information in computer databases.
Education
Bachelor of Science - Computer Science
Sul Ross State University
Alpine, Texas 08.2021 - 05.2023
High School Diploma -
Fort Davis High School
Fort Davis, Texas 08.2009 - 05.2013
Sul Ross State University
Alpine, Texas 08.2017 - 05.2020
Skills
- Experience with at-risk youth
- Cross-Functional Collaboration
- File and case management
- Customer Engagement
- Effective Task Prioritization
- Create Affidavits and Advisements
- Compile Court Reports
- Flexible Problem-Solving
- Computer Science and Digital Art Education
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Adobe Illustrator
Maya
Java
Adobe Photoshop
Python
Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Languages
English
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Conservatorship Specialist
The Department of Family and Protective Services
10.2023 - Current
Bachelor of Science - Computer Science
Sul Ross State University
08.2021 - 05.2023
Substitute Teacher
Robert Lee Independent School District
01.2021 - 05.2021
Sul Ross State University
08.2017 - 05.2020
Assistant Manager/Cashier
Hebert's Caboose Ice Cream Shop
04.2017 - 08.2023
Assistant Food Service Supervisor/Chef
Astronomer's Lodge at McDonald's Observatory
09.2016 - 03.2017
Team Member/Cashier
Chick-fil-a
11.2015 - 06.2016
Front Desk/Housekeeping
Harvard Hotel and Lodge
05.2014 - 04.2015
High School Diploma -
Fort Davis High School
08.2009 - 05.2013
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