Kendra Lee
Belton,MO
Summary
A professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex greenhouse and horticulture systems. Strong focus on expanding consumer knowledge and creating the best experience possible. Reliable with adaptable skill set in diagnostics, horticultural systems, and chemical usage. Known for effective problem-solving and delivering high-quality outcomes with a positive bubbly attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IPM Technician
Ozark Medical
06.2023 - 07.2024
- Certified Pesticide Applicator
- Handled and mixed many different chemicals including: herbicides, pesticides, fertilizers, and sanitizers.
- Propagated plants and kept clean uncontaminated environment.
- Managed the pest team as well as mixed chemicals for drenching plants.
- Monitored pest pressure and collected data.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Interior Plantscaping Manager
KSU Horticulture Program
01.2023 - 12.2023
- I took care of all of the interior plants in the buildings around campus as well as design the spaces, move plants around, and deal with any issues that may come up in the locations
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Worked in the greenhouse keeping up with all classes and labs in the space.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Organizing all overstock areas.
Live Good Merchandizer
Cottage Gardens
06.2022 - 01.2023
- Took care of plants as well as unloading trucks and making displays out of shipments
- Took care of coordinating with store employees to create an appealing display of live plants
- Creating connections with customers, answering questions, and spreading knowledge to help customers succeed
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Greenhouse Production Worker
KAW Valley
01.2022 - 06.2022
- Worked with the team to transplant and stick cuttings
- Worked on a small assembly line for sticking cuttings and helped with growing on of plants.
- Worked with the head grower to replace sticky cards and manage pest pressure.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Annual and Perennial Grower
Suburban Lawn and Garden
06.2020 - 08.2021
- Took care of annuals and perennials in and out of the greenhouse and surrounding 5 acres.
- Repotted and watered plants.
- Used a Dosatron fertilizer system.
- Assisted customers with the picking and care of plants for both landscape and pot use.
- Participated in industry conferences and workshops to stay current on emerging trends and technologies in perennial cultivation.
- Conducted thorough soil testing procedures to monitor nutrient levels and make informed decisions on fertilization strategies.
- Mentored junior growers on best practices in horticulture, fostering a collaborative work environment that encouraged continuous improvement.
- Successfully managed seasonal labor force during peak planting seasons by offering comprehensive training programs focused on safety protocols as well as plant care techniques.
- Increased overall yield by closely monitoring plant health, ensuring proper nutrition, and managing pests effectively.
Seasonal Sales Associate
Kohls
01.2019 - 11.2020
- Worked registers, light customer service, and cleaning up the store cosmetically, and restocked clothing
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Assistant Grower
Family Tree Nursery
01.2019 - 03.2019
- Assisted with preparing plants for orders from retail locations and growing them in the greenhouse
- Collaborated with the head grower to develop and implement new cultivation techniques for increased yield.
- Fostered a positive work environment by providing team members with ongoing training and support, resulting in increased staff retention and productivity.
- Assisted in the selection of high-quality seeds and propagules to ensure optimal plant performance.
- Contributed to the development of standard operating procedures for consistent growing practices across all crops.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices in horticulture.
Education
BACHELOR’S DEGREE - HORTICULTURE PRODUCTION
KANSAS STATE UNIVERSITY
12.2023
Skills
- Pesticide Applicators License
- Reliable, Responsible, and Detail-Oriented
- Customer Interaction
- Ability to Work Under Pressure
- Horticultural Knowledge
- Pest Management Knowledge
- Organizational Skills
- Project Management
Certification
- Certified Pesticide Applicator
Timeline
IPM Technician
Ozark Medical
06.2023 - 07.2024
Interior Plantscaping Manager
KSU Horticulture Program
01.2023 - 12.2023
Live Good Merchandizer
Cottage Gardens
06.2022 - 01.2023
Greenhouse Production Worker
KAW Valley
01.2022 - 06.2022
Annual and Perennial Grower
Suburban Lawn and Garden
06.2020 - 08.2021
Seasonal Sales Associate
Kohls
01.2019 - 11.2020
Assistant Grower
Family Tree Nursery
01.2019 - 03.2019
BACHELOR’S DEGREE - HORTICULTURE PRODUCTION
KANSAS STATE UNIVERSITY
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