Summary
Overview
Work History
Education
Skills
Work Availability
Quote
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Kendra  Lewis

Kendra Lewis

London,KY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Dedicated student interested in applying excellent communication and interpersonal skills to any role that my psychology background can help.

Overview

10
10
years of professional experience

Work History

Document Specialist/Quality Control Technician

Hearthside Food Soulutions
London , KY
11.2017 - Current
  • Performed document control activities, including assigning document numbers, maintaining files and databases, and controlling revisions.
  • Maintained records of all documents in accordance with established procedures.
  • Processed incoming and outgoing documents, ensuring accuracy of data entry into the system.
  • Verified completeness and accuracy of documents prior to distribution or archiving.
  • Identified department and user document management requirements by conducting in-depth needs assessments.
  • Set up documents for individual projects based on specifications.
  • Monitored activities to assess compliance with records policies and document management regulations.
  • Analyzed changes in document versions using comparison software tools such as Microsoft Word Track Changes feature.
  • Handled confidential information in a secure manner according to company policies and procedures.
  • Developed electronic, CD and hardcopy data books.
  • Monitored status of documents throughout their lifecycle from creation to archival and destruction.
  • Conducted audits on physical filing systems, verifying that all required documents are present.
  • Liaised between departments when sharing or requesting documentation across divisions.
  • Uploaded documents to control sites, tracked transmittals and coordinated revisions.
  • Created reports related to document control activities as requested by management.
  • Destroyed obsolete and outdated records using company-mandated procedures.
  • Administered document access and revision rights to personnel to maintain documentation integrity.
  • Set up, optimized and enforced consistent document management policies.
  • Assisted in developing templates for new documents as needed according to company standards.
  • Verified accuracy and integrity of supplied data against established standards.
  • Created and edited documents, mail merges and graphics using diverse programs.
  • Coordinated reviews and approval process for documents before releasing them to external parties.
  • Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes.
  • Assisted end users with resolving electronic content access issues while maintaining security standards.
  • Filled out and stored transmittal logs for permanent records.
  • Provided support on troubleshooting issues related to electronic-based document control systems.
  • Generated periodic reports summarizing document control activities within the organization.
  • Assisted in developing document control processes, procedures and guidelines for departmental use.
  • Determined and recommended improvements to content management system features.
  • Identified process gaps, determined solutions and implemented updates to drive efficiency improvements.
  • Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
  • Reviewed existing documentation for accuracy and conformance to quality standards.
  • Completed documents and work requests according to company standards.
  • Interacted with stakeholders at various levels within the organization regarding document control matters.
  • Kept electronic content legal, secure and accessible for relevant internal and external parties.
  • Ensured compliance with applicable regulations regarding document control practices.
  • Developed tracking systems for monitoring the progress of projects associated with documentation requirements.
  • Gathered and distributed content management system training materials to users.
  • Converted documents for specific personnel or project needs.

Postmaster

United States Postal Service, USPS
Yeaddiss , KY
01.2014 - 04.2023
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Provided professional services and support in a dynamic work environment.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Learned and adapted quickly to new technology and software applications.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Applied effective time management techniques to meet tight deadlines.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Identified issues, analyzed information and provided solutions to problems.

Education

Associate of Science - Psychology

University of The Cumberlands
Williamsburg, KY
05.2021

High School Diploma -

Leslie County High School
Hyden, KY
05.1999

Bachelor of Science - Psychology

Eastern Kentucky University
Richmond, KY

Skills

  • Project Assistance
  • SAP Expertise
  • Workflow Management
  • Data Representation
  • Workflow Coordination
  • Invoicing Support
  • Electronic Document Preparation
  • File Systems Coordination
  • Data Logging
  • Archiving Skills
  • Project Support
  • Document Control
  • Recordkeeping Skills
  • Vendor Invoicing
  • Log Updating
  • Process Improvements
  • Process Auditing
  • Regulatory Compliance
  • File Documentation
  • Standard Operating Procedures
  • Compliance Controls
  • Data Accuracy
  • Special Projects
  • Information Retention Policies
  • Document Distribution
  • Quality Assurance
  • Quality Management
  • Database Management
  • Skilled in Excel, Microsoft Word & Powerpoint, Google Docs, etc
  • Reporting Capabilities
  • Records Maintenance
  • Records Management
  • Project Assistance
  • Electronic Records Management
  • Formatting Understanding
  • Regulatory Controls
  • Document Scanning
  • Document Organization
  • File Migrations and Audits
  • Office Equipment Maintenance
  • Document control

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

You are never too old to be what you might have been.
George Eliot

Timeline

Document Specialist/Quality Control Technician

Hearthside Food Soulutions
11.2017 - Current

Postmaster

United States Postal Service, USPS
01.2014 - 04.2023

Associate of Science - Psychology

University of The Cumberlands

High School Diploma -

Leslie County High School

Bachelor of Science - Psychology

Eastern Kentucky University
Kendra Lewis