Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Kendra Lombardo

Cranston

Summary

Customer service expert with over 10 years of experience in restaurant and hospitality sectors. Proven ability to enhance customer satisfaction while aligning with business goals. Strong communication skills facilitate prompt issue resolution. Committed to delivering outstanding service and supporting team members in achieving hospitality objectives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Medical Marijuana Caregiver

Non-profit
Cranston
07.2019 - Current
  • Maintained current knowledge of inspections, regulations, and codes.
  • Ensured compliance with all DBR laws and regulations.
  • Executed timely project management while adhering to budget constraints.

Streamlined scheduling procedures for all MMP appointments.

  • Performed filing and data entry for new patient information and licenses.
  • Delivered specialized education tailored to each patient's medical needs.
  • Managed distribution of medication for patients.

Private Event Bartender

Private Client
05.2013 - Current
  • Cultivated repeat and loyal clientele through effective interpersonal skills.
  • Managed inventory while adhering to budget constraints.
  • Set up and broke down full bar in diverse environments.
  • Excelled in wine selection and fundamental food pairings.
  • Served high volumes of up to 300 guests efficiently.
  • Handled bar service independently for up to 60 patrons.

Personal Home Care Aide

Private Residence
Cranston
02.2018 - 07.2024
  • Provided high-level assistance with meal preparation, cooking, and shopping tasks.
  • Facilitated patient mobility in and out of beds, wheelchairs, and vehicles.
  • Administered prescribed medications according to physician directives.
  • Maintained detailed records of patient care and progress for effective reporting.
  • Collaborated daily with families to address client needs and preferences.

Skills

  • Regulatory compliance
  • Project management
  • Attention to detail
  • Inventory management
  • Trained by Forbes customer service
  • CPR training
  • RI TIPS alcohol certification
  • knowledge of Microsoft

Certification

  • TIPS Certified, 09/01/21, 09/01/24
  • CPR Certification
  • First Aid Certification
  • Licensed Massage Therapist
  • RI Medical Marijuana Caregiver

Timeline

Medical Marijuana Caregiver

Non-profit
07.2019 - Current

Personal Home Care Aide

Private Residence
02.2018 - 07.2024

Private Event Bartender

Private Client
05.2013 - Current
Kendra Lombardo