Hi, I’m
Kendra Long
Management
Henderson,NV
Summary
Residential Property Management experience of over 15 years in the Las Vegas/Henderson housing market. Background overseeing all aspects of on-site property operations. In depth expertise of new construction "Lease Up" projects, as well as history managing "stabilized" income producing owner assets. Performance driven with exceptional interpersonal/communicative talent and strong sales skills. Ready to expand potential into a role dedicated for long term career advancement and success.
Overview
20
years of professional experience
Work History
South Beach By Logan- Owner Managed Las Vegas, NV
Community Manager
02.2022 - 07.2022
Job overview
- $97.5m Asset Acquisition / Management takeover. Assisted ownership with property purchase/closing procedures/management take over process
- Directing all internal onsite operations. Implementing leadership strategies to effectively execute new management practices during and after takeover process. Contracted and supervised multiple outside vendors for property set up. Keeping meticulous records, budget management and close collaboration with my maintenance team.
- Rebranding all internal and internet marketing advertising of property name, brand and culture. Increased office organization by creating filing systems and managing confidential information carefully.
- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention. Evaluated property conditions and recommended capitol improvements, keeping within budgeted cost restraints.
- Staff supervision, team building, lead to lease training CRM Management, Entrada/Yardi Voyager Accounting Platform
- LRO Revenue management, Financial NOI reporting weekly/monthly , Budget Balancing, A/R, A/P etc.
- Planned and participated in resident events/activities to drive community engagement and increase occupancy numbers.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Cushman & Wakefield -Elysian Properties Las Vegas , NV
Assistant Portfolio Manager
11.2021 - 02.2022
Job overview
- Supporting RPM's Portfolio floating between all A+ properties assisting PM's specific onsite operational needs. Improving any necessary training to leasing staff to guarantee 5 star service for client.
- Communicated portfolio changes performance information to PM, RPM, and client.
- Developed rebalancing strategies to minimize risk exposures.
- Exemplary customer service and company standard
KAKTUSlife Apartments Henderson, NV
Leasing Manager
09.2018 - 11.2021
Job overview
- Cushman & Wakefield/Pinnacle Property Management
- TRU Development-owner builder 210 units *Lease up*
- A class property - New Construction
- Leasing performance, weekly/monthly occupancy goals, CRM workflow/ lead to lease management. Capitalized on industry/ marketplace trends to generate traffic and capture new leases. Established strong, professional relationships with new residents, delivering exemplary five star service.
- Prospect and resident file completion. Application approval process, credit/criminal screening to lease documentation. *Fair housing compliance
- Overcoming economic pandemic challenges . Hosting virtual tours, strong prospect communication over phone/email, taking onsite sanitation protocol with focus on resident retention. Facilitated with hardship programs available through government agencies during and after pandemic.
The Venue Apartment Homes5035 E. Russell Rd Las Vegas, NV 89122
Property Manager
06.2008 - 12.2010
Job overview
- Berhinger Harvard Residential 200 unit *Lease up* Property
- Consistent sub-market evaluations, recommended price strategies to remain competitive. Implemented marketing strategies, studying latest industry trends, participating in local out reach events creating presence within local community.
- Report all financial performance goals. Monitor capitol budget spending. Reconcile all accounting at month end for owner review.
- Quarterly regional travel attending manager leadership workshops. Educating/training and motivating my onsite team with new practices.
- Staff Supervising -Leasing team productivity monitoring CRM workflow, lead to lease closing ratios. Review, approve, and audit all prospect/resident files lease documentation. Team building.
- Monitored timely receipt of rent collections.
- Solicated bids and approved subcontracts for building services
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes
Avalon At Seven Hills Luxury Apartments2900 Sunridge Heights Pkwy Las Vegas, NV 8052
Property Manager
02.2006 - 06.2008
Job overview
- Realty Management Inc- D n O Investment group
- 420 units-*Condominium conversion/renovation project
- Managing team/residents/daily operations while assisting ownership operations "on site" level
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
The Enclaves Apartment Homes8455 W. Sahara Ave Las Vegas NV 89117, NV
Property Manager
01.2003 - 11.2006
Job overview
- Realty Management Inc.
- Mark Taylor Group
- *Occupancy stabilized property- Condominium conversion purchase
- 185 units
- Managed daily onsite operations, maintaining occupancy while assisting ownership expanding role responsibilities during project takeover.
- Renovation management- City permitting, onsite construction project management delivery of converted individual units then turned over to Real Estate team for parcel purchase.
- Developed, reviewed and submitted property operating and capital budgets
Skills
- *NV Real Estate Licensee -Salesperson
- Residential accounting Platforms: YARDI, ENTRADA, CRM, REAL PAGE, RENT CAFE, SCREEN WORKS, BLUE MOON, Etc
- Revenue Management- LRO, YEILDSTAR
- *Former Business owner and operator Pathmark Real Estate Brokerage est2008
Timeline
Community Manager
South Beach By Logan- Owner Managed
02.2022 - 07.2022
Assistant Portfolio Manager
Cushman & Wakefield -Elysian Properties
11.2021 - 02.2022
Leasing Manager
KAKTUSlife Apartments
09.2018 - 11.2021
Property Manager
The Venue Apartment Homes
06.2008 - 12.2010
Property Manager
Avalon At Seven Hills Luxury Apartments
02.2006 - 06.2008
Property Manager
The Enclaves Apartment Homes
01.2003 - 11.2006
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