Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kendra Madison

Roanoke,TX

Summary

Accomplished professional with a continuous learning mindset, previously at HFA Architects + Engineering. Enhanced scanning processes, ensuring high-quality digital images and timely project delivery. Demonstrated effective communication and critical thinking, contributing to a positive work environment. Proficient in equipment maintenance and advanced scanner settings, consistently meeting tight deadlines and exceeding expectations.

Overview

8
8
years of professional experience

Work History

Field Scan Technician

HFA Architects + Engineering
10.2024 - 08.2025
  • Supported team members by assisting with troubleshooting problems and sharing valuable knowledge about the scanning process.
  • Streamlined processes for faster turnaround times with efficient scanning techniques.
  • Collaborated with other departments to ensure timely delivery of scanned materials for further processing or analysis.
  • Assisted management in evaluating potential upgrades or purchases based on efficient performance levels observed in various scanning technologies.
  • Ensured high-quality digital images by conducting regular maintenance on equipment and utilizing advanced scanner settings.
  • Demonstrated proficiency in using various types of scanners, including flatbeds, feeders, book scanners, as well as specialized software applications relevant to the industry.
  • Participated in ongoing professional development and training opportunities to stay up-to-date on industry advancements and best practices.
  • Contributed to a positive work environment by maintaining open lines of communication with teammates, readily offering assistance, and sharing expertise for collective success.
  • Managed multiple projects simultaneously while consistently meeting tight deadlines for both small-scale tasks and large-volume jobs.
  • Provided excellent customer service, promptly addressing any concerns or requests related to scanned documents from clients or colleagues.
  • Evaluated images for technical quality and accuracy.

Executive Assistant

POOLCORP
07.2020 - 06.2023
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.

Showroom Manager

ICF Group
09.2017 - 02.2019
  • Oversaw daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.
  • Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
  • Increased showroom sales by implementing effective visual merchandising strategies and product displays.
  • Generated personal sales to meet or exceed established sales goals.

Education

BBA - Marketing

Sam Houston State University
Huntsville, TX

Skills

  • Continuous learning mindset
  • Effective communication
  • Critical thinking aptitude
  • Image quality assessment
  • Equipment maintenance
  • Interpersonal relationship building
  • Problem-solving capacity
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Schedule & calendar planning
  • Expense reporting
  • Scheduling
  • Calendar management
  • Professional and mature
  • Travel coordination
  • Meeting planning
  • Database management
  • Excel spreadsheets
  • Document preparation
  • Advanced MS office suite
  • Event planning
  • KPI tracking
  • Budgets and financial recordkeeping
  • Showroom displays

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Field Scan Technician

HFA Architects + Engineering
10.2024 - 08.2025

Executive Assistant

POOLCORP
07.2020 - 06.2023

Showroom Manager

ICF Group
09.2017 - 02.2019

BBA - Marketing

Sam Houston State University
Kendra Madison