Kendra Main
Aurora,CO
Summary
Focused Administrative Operations Manager with experience providing top-notch bookkeeping and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Operations Manager
Platte River Fort Resort & Event Center
03.2019 - 03.2024
- Provided bookkeeping duties, including A/R, A/P, preparing of financial statements, and month end reconciliation of accounts.
- Supported HR with onboarding, benefits, and policies/procedures.
- Prepared and submitted bi-weekly payroll for up to 20 employees, including personal reimbursements and disbursement of gratuities and commissions.
- Oversaw training and functioning of platforms used by business on daily basis.
- Updated reports, managed accounts, and generated reports for company database.
- Streamlined and improved operations by identifying automation opportunities.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Oversaw inventory activities by ordering, requisitions, stocking, and shipment receiving.
- Scheduled and supervised staff and delegated tasks to maintain positive productivity.
- Identified opportunities to streamline processes and improve operations and efficiency.
- Negotiated and executed contracts for all corporate events.
- Cultivated strong relationships with vendors and partners supporting event venue side of business.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Personal Assistant
Doreen DeJong
11.2018 - 03.2019
- Kept detailed track of household and maintenance inventory and schedules.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Displayed absolute discretion at handling confidential information.
- Facilitated transportation to and from appointments.
- Coordinated appointments with medical professionals.
- Provided assistance with medication management.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Liaised with key accounts to deliver targeted administrative household support.
Lead Mixologist
Lettuce Entertain You
10.2007 - 09.2018
- Prepared classic, modern, and unique cocktails for each customer.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Helped management plan and serve bar menu exceeding customer expectations.
- Upheld strict regulations for safe alcohol service and food safety.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Input orders into system at point of sale and created guest checks.
- Received cash, made change, and issued receipts.
- Stored supplies according to bar policies and health code requirements.
- Multi-tasked to bartend and serve simultaneously with seating of 100 people at a time.
Education
University of Northern Iowa
Cedar Falls, IASkills
- Bookkeeping/Accounting Procedures
- Account Reconciliation
- Expense Reports
- Quickbooks
- Payroll and budgeting
- HR Support
- Employee Onboarding
- Employee Development
- Developing Policies and Procedures
- Training and coaching
- Office Administration
- Scheduling and calendar management
- Microsoft Office Suite
- Organization and Multitasking
- Technical Support
- Event Coordination/Planning
Certification
- Certified Bookkeeper, Bookkeepers Launch - 2024
- Certified Quickbooks Online Pro-Advisor - 2024
Timeline
Administrative Operations Manager
Platte River Fort Resort & Event Center
03.2019 - 03.2024
Personal Assistant
Doreen DeJong
11.2018 - 03.2019
Lead Mixologist
Lettuce Entertain You
10.2007 - 09.2018
University of Northern Iowa
- Certified Bookkeeper, Bookkeepers Launch - 2024
- Certified Quickbooks Online Pro-Advisor - 2024
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