Kendra Manley
Spokane,WA
Summary
I am a goal oriented candidate looking for practical on the job experience to build my professional skills and experiences and potentially follow a life long career path. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills after being given an example of what is being asked of me with support/ guidance as needed.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Beertender/Concessions Worker
Event Aces
George, WA
07.2023 - 09.2023
- Providing excellent customer service by engaging guests in conversation while pouring/ serving drinks and available snacks as needed.
- Keeping bar area clean, organized, stocked, presentable, sanitary conditions free from debris and garbage at all times.
- Handling multiple tasks simultaneously while maintaining attention to detail.
- Cross-training on various roles within the bar/ concession stand operations such as running, preparing/serving, cashier and cleaning as needed.
- Assisting with inventory management tasks such as restocking supplies when necessary.
- Performing opening, closing duties such as setting up, breaking down the bar area accordingly.
- Checking identification of customers to verify age requirements for alcoholic beverage purchases.
- Serving beer, wine, wine based cocktails, and other beverages in accordance with local regulations.
- Cleaned concession area including counters, floors, equipment, and utensils.
- Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
- Directed patrons to nearby restrooms and other amenities within facility.
- Notified staff (supervisors) of shortages, prompting appropriate action.
CHILD CARE PROVIDER
Coulee Kids Daycare
Coulee Dam
11.2021 - 04.2022
- Opened Daycare
- Greeted Parents and Children
- Checked Children in
- Answered Phones
- Put children down for naps
- Managed/maintained stock (diapers, wipes, etc.) and informed parents when stock was low
- Cleaned and sanitized childcare toys, keeping play areas hygienic and free of harmful objects
- Promoted children's emotional development by encouraging respect of others
- Developed age-appropriate activities to engage children and foster learning
- Assisted in preparing food and serving meals and refreshments to children
- Communicated with children's parents or guardians about daily activities, behaviors and related issues
- Read stories and sang songs to children
- Observed children's behavior and recommended measures for behavior improvement and development of self-care skills
- Utilized games, toys and books to develop and improve cognitive skills and physical abilities
- Instructed children in health and personal habits and toileting
- Administered medication and minor rst aid to sick and injured children
- Dressed children and change diapers
- Maintained safe play environment by carefully monitoring children
- Organized and stored toys and materials to ensure order in activity areas
- Sterilized bottles and prepared formulas.
HOUSEKEEPER
Trail West Hotel
Coulee Dam
06.2016 - 07.2016
- Managed facility inventories by restocking cleaning solutions and linens
- Followed infection control and universal procedures, maintaining sanitary environment
- Inspected guest suites and public areas daily to ensure high standards of cleanliness
- Respected guest property and privacy by changing cleaning schedules and returning misplaced items
- Prioritized work tasks and remained exible to workload changes
- Disinfected and deep cleaned upholstered furniture and carpets
- Reported any maintenance or safety issues to the appropriate personnel
- Notied supervisors of damaged equipment and hazardous conditions in rooms and lobby areas
- Kept storage areas and carts well-stocked, clean, and tidy
- Emptied wastebaskets and transported other trash and waste to disposal areas
- Sorted, counted and marked clean linens and stored in linen closets
- Carried linens, towels, toilet items, and cleaning supplies, using wheeled carts
- Changed bed linens and towels on a regular basis according to instructions.
Education
HIGH SCHOOL DIPLOMA -
Okanogan Alternative Outreach
02.2020
Skills
- Meal Planning and Preparation
- Social Development
- Cultural Sensitivity
- Arts and Crafts
- Behavioral Guidance
- Positive Reinforcement Methods
- Customer Service
- Identification verification
- Beverage Preparation
- Organizational ability
- Able to stand for extensive periods of time
- Anticipating guest needs
- Team training and development
Certification
Washington State Drivers' License : WDL1P288FSB
MAST Certification : Completion Date 07/01/2023
References
- Jaycee Ferguson - Colville Confederated Tribes, (509) 634-2846, jaycee.ferguson.hrs@colvilletribes.com, Human Resources Technician Senior, Personal Reference
- Dani Jo Stensgar - N/A, (509) 978-9979, djstensgar@gmail.com, N/A Personal Reference
- Cherokee Stanczak - Washington State Apple Health, (509) 631-1037, cstanczak2003@yahoo.com, Health Care Authority, Personal Reference
- Raquel Sarres - 1 (616) 848-0788, Previous Hiring Manager/ Supervisor, Previous Employment Reference
- Billy Nicholson - (509) 429-9189, Bnichol24@gmail.com, N/A Personal Reference
Timeline
Beertender/Concessions Worker
Event Aces
07.2023 - 09.2023
CHILD CARE PROVIDER
Coulee Kids Daycare
11.2021 - 04.2022
HOUSEKEEPER
Trail West Hotel
06.2016 - 07.2016
HIGH SCHOOL DIPLOMA -
Okanogan Alternative Outreach