Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kendra McCain

Poplar Bluff,MO

Summary

Skilled in crisis intervention and team leadership, I significantly enhanced client well-being at Ozark Mental Health and improved team performance at KFC. My adeptness in safety awareness and compassionate client support, coupled with a proven track record in fostering client autonomy and team efficiency, positions me as a valuable asset to any employer. Well-rounded Personal Care Aide with years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping and a good communicator when supporting patients' needs, documenting information

Overview

6
6
years of professional experience
1
1
Certification

Work History

Direct Support Staff

Ozark Mental Health
04.2019 - Current
  • Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
  • Assisted clients with daily living tasks for increased autonomy and satisfaction.
  • Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
  • Improved client well-being by providing emotional support and fostering strong relationships.
  • Provided transportation assistance as needed, enabling clients to access appointments, resources, or recreational activities safely.
  • Guided clients in building essential life skills such as budgeting, cooking, cleaning, and self-care routines for increased selfreliance.
  • Promoted safety and health by administering medications accurately and adhering to hygiene protocols.

Crew Supervisor

Kfc
09.2018 - 04.2021
  • Achieved high-quality results with meticulous attention to detail in all tasks performed by the crew.
  • Provided ongoing training and mentorship to new crew members, enhancing overall team performance.
  • Reduced safety incidents by conducting thorough safety briefings and enforcing strict adherence to safety protocols.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.

Nursing Assistant

Marktwain Nursing Home
03.2018 - 10.2018
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.

Education

High School Diploma -

Poplar Bluff High School
Poplar Bluff, MO
05.2012

Skills

  • Patience and understanding
  • Safety awareness
  • Meal Preparation
  • Client Support
  • Nutrition
  • Multitasking Abilities
  • Attentive to People
  • Organizational Skills
  • Active Listening
  • Team Collaboration
  • Decision-Making
  • Caring Companionship

Certification

I have a certification in Mandt and Cpr

Timeline

Direct Support Staff

Ozark Mental Health
04.2019 - Current

Crew Supervisor

Kfc
09.2018 - 04.2021

Nursing Assistant

Marktwain Nursing Home
03.2018 - 10.2018

High School Diploma -

Poplar Bluff High School

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Kendra McCain