Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kendra Mealer

Kingston,GA

Summary

Detail-oriented professional specializing in quality control inspections, ensuring adherence to rigorous standards and specifications. Leveraging statistical analysis, I have successfully identified trends that informed actionable improvements, leading to a significant reduction in defect rates. My collaborative nature allows me to work seamlessly with engineering and production teams, effectively addressing quality issues and driving process enhancements. I bring a commitment to excellence and am dedicated to delivering exceptional outcomes.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Process Quality Control Inspector

Qcells
02.2025 - Current
  • Conducted detailed inspections of production processes to ensure compliance with quality standards and specifications. Utilized advanced measurement tools and software to assess product quality and identify areas for improvement. Collaborated with engineering and production teams to analyze defects and implement corrective actions. Developed and maintained documentation related to quality control processes and inspection results. Performed statistical analysis of quality metrics to identify trends and drive continuous improvement initiatives. Executed regular audits of manufacturing processes to ensure adherence to industry regulations and company policies. Participated in cross-functional team meetings to discuss quality issues and establish action plans. Implemented process improvements that resulted in a daily average defect rate of 1%. Monitored production lines in real-time to ensure immediate response to any quality-related issues. Maintained a clean and organized inspection area to uphold safety and quality standards. Reported findings to management and facilitated discussions on quality improvement strategies. Utilized software tools for data tracking and quality reporting to enhance transparency and accountability. Developed quality control checklists and inspection protocols to streamline the inspection process. Engaged in root cause analysis to determine the underlying reasons for quality failures and propose solutions. Established key performance indicators (KPIs) to measure and analyze the effectiveness of quality control efforts. Participated in training sessions to stay updated on the latest quality control standards and methodologies. Reviewed and approved quality control documentation to ensure accuracy and completeness. Conducted risk assessments to identify potential quality issues in new product introductions. Created and delivered presentations on quality control findings and initiatives to stakeholders. Assisted in the development of quality assurance policies and best practices to enhance overall product quality.

Final Quality Control Inspector

Qcells
04.2024 - Current
  • Conducted thorough inspections of products to ensure compliance with quality standards and specifications. Utilized precision measurement tools and equipment to assess product integrity and functionality. Trained team members on quality control procedures and best practices to foster a culture of quality awareness. Developed and updated quality control manuals and standard operating procedures to reflect current practices. Ensured compliance with industry regulations and standards, maintaining certification for quality assurance processes. Facilitated regular quality meetings to discuss inspection results and promote a proactive approach to quality issues. Facilitated regular quality meetings to discuss inspection results and promote a proactive approach to quality issues.

Tufting Machine Operator

Shaw Industries
10.2019 - 12.2022
  • Operated tufting machines to produce high-quality textiles, maintaining strict adherence to production standards and specifications. Monitored machine performance and conducted routine maintenance to minimize downtime and enhance operational efficiency. Adjusted machine settings to optimize production speed and quality based on material characteristics. Trained new operators on safe machine handling and operational best practices. Recorded production data and quality metrics to assist in performance analysis and continuous improvement initiatives. Maintained a clean and organized work environment to comply with safety regulations and promote efficient workflow. Assisted in troubleshooting machine issues and coordinating repairs with maintenance personnel. Ensured compliance with quality control standards by conducting inspections of finished products. Developed and maintained strong communication with team members to achieve production goals effectively. Utilized industry-standard software to track production schedules and inventory levels. Participated in regular team meetings to discuss production challenges and propose solutions. Adhered to company policies and procedures to ensure a safe working environment. Executed daily production plans while adapting to changes in demand and operational constraints. Engaged in continuous learning to stay updated on tufting technology advancements and machine operation techniques. Threading and/or replacing needles, replace cutting blades, align cutting blade block, hook replacement, backing changes, roll tickets and off loading. Repair yarn breaks in creels and beams with air splicer. Conduct machine set up checks (production checklist, “deck board” and backing verification). Conduct quality inspection during production runs, working with member to repair voids in carpets as required. Maintains great organization and housekeeping in work area. Ensures compliance to all company and regulatory safety and environmental guidelines and practices to include wearing the appropriate safety garments, using the appropriate tools and equipment, and exercising the required safety behaviors for the task at hand. Perform other job-related duties as assigned.

General Manager

Jersey Mike's Subs
09.2015 - 10.2017
  • Developed and executed strategic plans to drive company growth and profitability. Led cross-functional teams to enhance operational efficiency and achieve organizational objectives. Cultivated strong relationships with key stakeholders, resulting in enhanced partnerships and business opportunities. Oversaw recruitment, training, and development initiatives to build a high-performing workforce. Utilized data analytics tools to assess market trends and inform strategic decision-making. Facilitated regular executive meetings to review progress and align on strategic direction. Promoted a culture of innovation and continuous improvement throughout the organization. Developed and maintained comprehensive operational policies and procedures to enhance effectiveness. Analyzed financial reports to identify areas for improvement and drive profitability. Established key performance indicators (KPIs) to measure organizational success and employee performance. Spearheaded corporate social responsibility initiatives to enhance company reputation and community engagement. Directed internal audits and compliance activities to ensure adherence to regulatory requirements. Fostered a collaborative team environment that encourages feedback and innovative ideas. Presented business updates and strategic initiatives to the board of directors and stakeholders. Keeping track of inventory, online orders, and scheduling. Making truck orders. In charge of counting money and taken deposits to the bank. Cleaning and organizing. Opening and closing store. Hiring and firing/disciplinary actions. Delegating employees. Customer service. Master in POS system. Training new employees.

Department Manager

Walmart
08.2014 - 07.2016
  • Oversaw daily operations to ensure efficient departmental workflow and adherence to company policies. Facilitated training programs to enhance employee skills and foster professional development within the team. Utilized project management software to track project progress and maintain timelines effectively. Conducted regular performance reviews, providing constructive feedback and setting actionable objectives for team members. Led initiatives to enhance customer satisfaction, resulting in a measurable improvement in service delivery ratings. Implemented quality control measures that reduced errors and improved overall service quality. Established key performance indicators (KPIs) to evaluate team performance and drive accountability. Implemented conflict resolution strategies to address team disputes and promote a harmonious work environment. Maintained compliance with regulatory requirements and company standards across departmental operations. Drove initiatives focused on diversity and inclusion, promoting a culture of respect and collaboration. Evaluated technological tools to identify opportunities for automation and efficiency improvements. Prepared detailed reports on departmental performance and presented findings to senior management. Monitored employee engagement levels and implemented strategies to enhance workplace morale and motivation. Setting modules and organizing merchandise. Keeping track of on hand counts. Answering phone calls. Customer service.

Server/Hostess

Cracker Barrel
06.2013 - 03.2016
  • Provided exceptional customer service by promptly attending to guest needs and inquiries, ensuring a memorable dining experience. Managed seating arrangements and greeted guests upon arrival, optimizing flow and reducing wait times. Collaborated with kitchen staff to ensure timely order delivery and addressed any service issues effectively. Utilized point-of-sale systems to process transactions accurately and efficiently, contributing to a smooth checkout process. Trained new staff on best practices for customer service and restaurant policies, enhancing team performance. Maintained cleanliness and organization of dining areas, ensuring compliance with health and safety standards. Handled customer complaints with professionalism, transforming potential issues into positive experiences. Implemented upselling techniques that increased average check sizes and boosted overall sales. Participated in team meetings to discuss service improvements and share feedback on customer experiences. Coordinated special event bookings and ensured all arrangements met guest expectations. Developed knowledge of menu items to provide informed recommendations and enhance guest satisfaction. Executed opening and closing procedures efficiently, contributing to operational readiness. Supported marketing efforts by promoting daily specials and events to guests. Maintained a positive demeanor and professional appearance, representing the restaurant's brand effectively. Utilized conflict resolution skills to manage guest disputes and maintain a calm dining environment. Participated in ongoing training to stay updated on service techniques and industry trends. Contributed to a collaborative team environment by assisting colleagues during busy shifts. Employed time management skills to balance multiple tasks in a fast-paced setting. Recorded and communicated customer feedback to management for continuous improvement initiatives. Promoted a welcoming atmosphere by engaging with guests and fostering a friendly environment. Taking orders, Entering orders into system, Solving any issues, Making certain food was served hot and with a smile, Customer service, Seating guests in a timely manner, Master in POS system.

Education

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Adairsville High School
Adairsville, GA
01.2013

Skills

  • Organizational Skills
  • Documentation Skills
  • Inspection Procedures
  • Team Leadership
  • Communication
  • Attention to Detail
  • Problem Solving
  • Training Facilitation
  • Cross-Functional Collaboration
  • KPI Development
  • Data Tracking
  • Measurement Tools
  • Process Improvement
  • Defect Analysis
  • Statistical Analysis
  • Quality Assurance

Certification

Driver's License

Languages

Native

Timeline

Process Quality Control Inspector

Qcells
02.2025 - Current

Final Quality Control Inspector

Qcells
04.2024 - Current

Tufting Machine Operator

Shaw Industries
10.2019 - 12.2022

General Manager

Jersey Mike's Subs
09.2015 - 10.2017

Department Manager

Walmart
08.2014 - 07.2016

Server/Hostess

Cracker Barrel
06.2013 - 03.2016

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Adairsville High School

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Kendra Mealer