Kendra Messenger
Oakland,KY
Summary
Accomplished Community Paramedic and Supervisor at Med Center Health, adept in healthcare navigation and interprofessional collaboration. Excelled in enhancing patient satisfaction and reducing hospital readmissions through innovative care strategies. Mentored staff, fostering professional growth, and championed community health education, demonstrating exceptional critical decision-making and direct patient care skills.
Overview
26
26
years of professional experience
Work History
Community Paramedic
Med Center Health
08.2013 - Current
- Collaborated with multidisciplinary teams to develop comprehensive care plans addressing the social, emotional, and medical needs of patients.
- Contributed to an improved quality of life for chronically ill patients through regular monitoring, medication management assistance, and referral to appropriate support services.
- Increased patient satisfaction rates by providing compassionate care tailored to meet the unique needs of diverse populations within the community.
- Participated in quality improvement initiatives aimed at refining protocols, policies, and procedures within the community paramedicine program.
- Reduced hospital readmissions by collaborating with healthcare providers to identify at-risk patients and provide preventive care.
- Improved community health by conducting home visits, assessments, and interventions for high-risk patients.
Paramedic/Supervisor
Med Center Health
08.1998 - Current
- Upheld high standards of professionalism within the team by modeling ethical behavior in all aspects of work.
- Addressed any performance or disciplinary issues within the team promptly and fairly, ensuring a positive work environment for all staff members.
- Mentored junior paramedics, fostering professional growth and development within the team.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
Education
Master of Science - Public Health
Columbia Southern University
Orange Beach, AL01-2025
Skills
- Healthcare navigation
- Interprofessional collaboration
- Chronic disease management
- Mobile integrated healthcare
- Community health education
- Patient examination
- Documentation and reporting
- Public health advocacy
Timeline
Community Paramedic
Med Center Health
08.2013 - Current
Paramedic/Supervisor
Med Center Health
08.1998 - Current
Master of Science - Public Health
Columbia Southern University
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