Overview
Work History
Education
Timeline
Generic

Kendra Miller

Rockingham,North Carolina

Overview

23
23
years of professional experience

Work History

On-Site Supervisor

McCollum Staffing
Wadesboro, North Carolina
08.2021 - Current
  • Provide guidance to staff members regarding job duties and expectations.
  • Maintained positive working relationship with fellow staff and management.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Monitored operations and reviewed records.
  • Assessed company operations for compliance with safety standards.
  • Worked closely with human resources to support employee management and organizational planning.
  • Submit daily and weekly reports.
  • Audited company's documents to verify compliant policies and procedures.
  • Complete overall hiring process.

Assistant Manager

QSI Sanitation
Dillon, SC
12.2000 - 08.2021
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Track inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Collaborated with management on developing strategic plans for achieving goals.
  • Supervised daily operations including scheduling shifts, assigning duties.

Pre-Op Supervisor

QSI Sanitation
Rockingham, North Carolina
01.2016 - 12.2020
  • Ensured proper use of equipment and tools, while adhering to safety standards.
  • Created detailed reports outlining daily activities, progress updates, and any issues requiring resolution.
  • Maintained accurate records of inventory levels, stock movements, and purchasing orders.
  • Provided guidance to staff members regarding job duties and expectations.
  • Participated in weekly meetings with upper management to discuss operational objectives.
  • Implemented strategies aimed at increasing efficiency.
  • Identified potential risks associated with operations and implemented corrective measures.
  • Established workflows for teams based on individual strengths and weaknesses.
  • Maintained positive working relationship with fellow staff and management.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Office Manager

Hamlet Podiatry
Hamlet, IN
01.2008 - 01.2016
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Ensured compliance with applicable laws regarding employment practices.
  • Provided training to new hires on office policies and procedures.
  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.

Education

CNA Certification -

Sandhills Community College
Pinehurst, NC
01-2010

Timeline

On-Site Supervisor

McCollum Staffing
08.2021 - Current

Pre-Op Supervisor

QSI Sanitation
01.2016 - 12.2020

Office Manager

Hamlet Podiatry
01.2008 - 01.2016

Assistant Manager

QSI Sanitation
12.2000 - 08.2021

CNA Certification -

Sandhills Community College
Kendra Miller