Summary

Overview

Work History

Education

Skills

Timeline

KENDRA MITCHELL

Management

Modesto,CA

Summary

Results-Oriented Manager dedicated to building effective professional relationships with all parties to assist the community in growth, development, and unity. The position would flourish 9 years of experience in operational management, 15 years of experience of working in fast-pace environments while leading and coaching teams. Contributes to organization by increasing performance and decreasing cost.

Overview

years of post-secondary education

years of professional experience

Work History

Store Manager

Goodwill Industries San Joaquin Valley

Modesto , CA

2011.11 - Current

Hiring, training, coaching, evaluating, disciplining up to termination of employees and participants.
Follow-up with vendors to assess quality, timeliness, compliance to maintain tight cost controls, maximize business efficiency.
Conduct store and individual action plans as needed to achieve increased revenue and individual performance.
Ensuring safety procedures are followed by attending monthly meetings set by agency to abide by local, state, and federal governments. Continuous team training and follow-up on IIPP, SDS, and OSHA guidelines.
Exceeding financial statements with 30% increase in profits by constantly monitoring labor, expenses, and production.
Analyzing financial reports and holding team accountable by problem solving, coaching, and rewarding.
Attending, hosting segments in agency meetings set by executive management for technology upgrades, and information on annual business plan.

Manager and Buyer

Green Zebra EAC

San Francisco , CA.

2010.06 - 2010.10

Created Eco-Boutique Increased foot traffic brand awareness by 90%.
Organized social events to build brand recognition.
Managed accounts through Salesforce and QuickBooks.
Recruited vendors and artists while maintaining relationships with existing accounts.
Decision maker on continuing or discharging accounts.

Women’s Coordinator

Zara USA

San Francisco , CA.

2005.01 - 2009.12

Led teams in revitalizing store image, sales, moral by retraining employees, developing workshops.
Set up recognition systems to acknowledge employees on quarterly basis.
Scouted, trained coordinators, product leaders for San Francisco, Los Angeles, and Illinois locations.
Assisted in development of new planograms for cold stores in USA locations.
Planned for store visits, grand openings, and promotions for several locations.
Preserved strong communication with regional, local management.
Trained, delegated to staff from statistic reports to flourish brand identity.
Ran markdown reports, managed store replenishment and analyzed buying reports leading to 35% increase in sales based off findings.
Anticipated consumer buying patterns to create purchase and inventory plan.

Visual Specialist

Gap Inc.

San Francisco , CA, CA.

2000.01 - 2005.01

Solved many client relations conflicts by listening and empathizing.
Created brand loyalty through silent selling.
Executed visual windows and in-store layouts for headquarter conference and northern California stores at ease.
Organized, built, and struck props for store remodeling and planogram sets for Gap Inc.
USA division.
Identified internal/external theft through observing employees and client’s behavior.
Executed corporate window and in-store layouts with ease.
Trained new sales associates.
Peer coach for visual specialist.