Kendra Navarro
Portland,OR
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced and dependable general worker, efficiently completing tasks in various settings. Skilled in maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
1
1
Certification
Work History
Host
Olive Garden
Clackamas, OR
01.2025 - 05.2025
- Managed incoming calls during busy shifts.
- Assisted servers in seating guests by escorting them to their tables.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Greeted guests upon arrival and provided them with menus.
- Managed dining room layout to maximize efficiency of staff members.
- Provided excellent customer service by anticipating customer needs.
- Ensured compliance with health and safety regulations within the restaurant.
- Resolved conflicts between customers when necessary.
- Provided customers with accurate wait times and monitored waiting list.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Took reservations over phone and in person.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Built positive relationships with other front-of-house and kitchen staff.
- Took beverage orders and served drinks during peak meal times.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Helped service staff handle demand by distributing food and beverages.
- Have my food handlers card
Beauty Advisor
Sephora
Clackamas, OR
11.2024 - 01.2025
- Greeted customers upon entering store and established friendly relationships with them.
- Resolved customer complaints in a timely manner while adhering to company policies.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Managed inventory and supplies to ensure materials were available when needed.
- Counted till in registers after close at end of shift
Education
High School Diploma -
New Urban High School
Oak Grove, OR06-2026
Skills
- Customer service
- Inventory management
- Cash handling
- Conflict resolution
- Team collaboration
- Sales techniques
- Health regulations
- Efficient communication
- Table assignment coordination
- Dining room management
- Menu management
- Retail experience
- Empathy and patience
- Customer engagement
- Menu rotation
- Cleaning and sanitation
- Safe food handling
Certification
- Food handlers card
Affiliations
- I can balance maintaining school and work very well.
Timeline
Host
Olive Garden
01.2025 - 05.2025
Beauty Advisor
Sephora
11.2024 - 01.2025
High School Diploma -
New Urban High School
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