Kendra North

Pending

• Assisted in labor and delivery procedures, providing support to both mothers and newborns
• Monitored the health and recovery of post-partum patients and cared for neonates in the NICU

• Supported psychiatric nursing staff by monitoring patient behavior and assisting in therapeutic activities
• Aided in the management of mental crises and implemented patient care plans

• Provided patient care, including wound care, medication administration, and post-operative monitoring
• Collaborated with multidisciplinary teams to ensure comprehensive patient care

• Assisted Residents with daily activities, ensuring their comfort and well-being
• Supported nursing staff in administering medication and monitoring residents' health

• Led and delegated tasks to a team of 10 employees, ensuring efficient workflow and team cohesion
• Recruited and hired new team members, enhancing team capabilities and performance
• Developed and mentored team members using targeted training tools to improve skills and boost productivity
• Coached the team to achieve significant sales productivity improvements
• Increased customer loyalty by 72% over a 12-month period through exceptional service and engagement
• Reviewed merchandise information reports and maintained high standards of internal and external customer service
• Coordinated with senior retail managers to execute in-store events and training sessions, driving team and store success

• Managed staff of 21 employees
• Conducted routine inventory counts and fulfilled weekly orders
• Developed and implemented formal customer service training program
• Increased customer engagement through training and development.