Kendra Orthman
Carrollton
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Store Clerk
Loves Travel Stop
Clayton
05.2025 - 08.2025
- Assisted customers with inquiries and provided product recommendations.
- Operated cash register and processed transactions efficiently.
- Stocked shelves and organized merchandise for optimal presentation.
- Maintained cleanliness and safety standards throughout the store.
- Collaborated with team members to ensure smooth store operations.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Received deliveries, scanned packages, and updated orders in internal database.
Front Desk Receptionist
Holiday Inn Express Hotel
Dalhart
04.2020 - 08.2022
- Greeted guests warmly and ensured smooth check-in and check-out processes.
- Managed phone inquiries and directed calls to appropriate departments effectively.
- Maintained cleanliness and organization of the front desk and lobby area consistently.
- Assisted guests with reservations, billing questions, and special requests promptly.
- Collaborated with housekeeping to ensure room availability met guest expectations.
- Provided local information and recommendations to enhance guest experiences regularly.
- Utilized hotel management software for efficient booking and guest record management.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Education
Some College (No Degree) - Psychology
Ashworth College
Norcross, GAHomeschool
Dalhart, TXSkills
- Cash handling
- Product knowledge
- Point of sale
- Inventory management
- Customer service
- Team collaboration
- Time management
- Effective communication
- Attention to detail
- Relationship building
Timeline
Store Clerk
Loves Travel Stop
05.2025 - 08.2025
Front Desk Receptionist
Holiday Inn Express Hotel
04.2020 - 08.2022
Some College (No Degree) - Psychology
Ashworth College
Homeschool
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