Kendra Osheim

Driven professional with 8 years of experience and success in working within fast-paced inpatient pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in patient care to an ever expanding Mayo Clinic.

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

• St. Mary's Hospital, Inpatient Pharmacy Unit Dose Technician, 05/2012, Current, Fills patient's medications, Supply medications to all pyxis machines, Assemble medicines for prescriptions, Deliver hand carry and expensive medications in a timely manner, Take calls in the call center to assist nursing with lost medications, next dose medications and other pharmacy issues, Assist the pharmacist, Problem solve pyxis issues, Assists with the proper storage and distribution of medications, Prepares reports by collecting and summarizing information, Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations
• Maurice's Department Store, Rochester, Minnesota, Stylist, 04/2014, Current, Providing excellent customer service, Greeting patrons once they arrive in store, Presenting items of clothing to customers, Answering questions from patrons about sales and merchandise
• Hy-Vee Kitchen, Rochester, Minnesota, Kitchen Clerk, 10/2014, 09/2015, Provides prompt, efficient and friendly customer service., Reviews and fills customer orders for the day., Handles food in a safe manner and ensures the work area is always clean and neat., Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store., Makes an effort to learn customers' names and to address them by name whenever possible., Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders., Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment., Reviews the status and appearance of the food for freshness., Runs the department registers and receives payment, makes change, etc., where applicable., Assists in other areas of store as needed.
• Diamond Jo Casino, Northwood, Iowa, Kitchen Buffet Hostess/Waitress, 11/2015, Current, Providing excellent customer service, Greeting patrons once they are seated, Answering questions from patrons about food and beverages, Sharing information with customers about the status of their orders, Refilling customer drink orders throughout the meal, Finding out if customers need additional items, Verifying that customers are satisfied with their orders

• RN - MN Board of Nursing #
• CNA - MN Nursing Assistant Registry #10824008
• BLS - American Heart Association
• CPhT - MN Board of Pharmacy