Summary
Overview
Work History
Education
Skills
Timeline
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Kendra Gildea

Yuba City,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Network Equipment Engineer

Verizon
Yuba City
09.2023 - Current
  • Fostered relationships with clients, ensuring satisfaction and securing future business opportunities.
  • Led cross-functional teams, fostering collaboration between project managers, engineers, and construction personnel.
  • Managed multiple projects simultaneously while maintaining a high level of productivity among workers.

Behavioral Health Technician

Yolo Community
Roseville
06.2021 - 06.2022
  • Collaborated with multidisciplinary team members to develop appropriate treatment plans for clients.
  • Provided crisis intervention and psychological assessments for individuals in need of mental health services.
  • Provided psychoeducation regarding various topics such as addiction, trauma, grief, self-esteem.

Manager

Mr. Pickles Sandwich Shop
Rocklin, California
06.2018 - 11.2021
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Communicated with customers to provide menu offering details and assist with decision-making.

Sandwich Artist

Beach Hut Deli
Roseville, CA
05.2015 - 06.2017
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Provided drink suggestions to customers based on their preferences.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Remained calm and poised during busy periods.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Education

Bachelor of Science - Psychology

UC Davis
Davis, CA
09-2021

Skills

  • Menu Memorization
  • Handling Difficult Customers
  • Anticipating guest needs
  • Salesmanship
  • Cash Register Operation
  • Food Service

Timeline

Network Equipment Engineer

Verizon
09.2023 - Current

Behavioral Health Technician

Yolo Community
06.2021 - 06.2022

Manager

Mr. Pickles Sandwich Shop
06.2018 - 11.2021

Sandwich Artist

Beach Hut Deli
05.2015 - 06.2017

Bachelor of Science - Psychology

UC Davis

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Kendra Gildea