Kendra Peters
Blythe,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
Work History
Inventory Control Lead
High Times Dispensary
Blythe
12.2021 - Current
- Coordinated with vendors to ensure timely delivery of goods.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Generated weekly, monthly, quarterly reports on inventory movements and stock levels.
- Organized regular cycle counts to identify any potential issues early on.
- Collaborated with other departments to coordinate replenishment activities as required.
- Investigated discrepancies between physical count and computer records.
- Utilized barcode scanners to quickly update inventories in the system.
- Analyzed sales trends to anticipate future needs and adjust inventory accordingly.
- Conducted periodic inventories and physical counts of product supplies.
- Responded promptly to requests from customers regarding product availability.
- Assisted in developing standard operating procedures for receiving goods into the warehouse.
- Monitored stock levels to ensure availability of products.
- Created reports on inventory activity, shortages, overages.
- Developed and implemented effective inventory control systems.
- Managed purchase orders with vendors to maintain optimal stock levels.
- Ensured compliance with all safety regulations in the workplace.
- Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
- Provided support during internal audits related to material management processes.
- Maintained accurate and up-to-date inventory records.
- Identified obsolete or slow moving items for disposal or sale at discounted prices.
- Worked closely with purchasing staff to ensure timely delivery of materials and supplies.
- Ensured proper storage conditions for all items in the warehouse.
- Performed scheduled inventory counts and supply audits.
- Inspected incoming materials for damage.
- Entered information into system to update status reports.
- Identified and resolved inventory problems, including damaged or lost items.
- Performed inventory cycle counting and identified discrepancies.
- Trained new employees on inventory management practices and procedures.
- Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.
- Managed end-of-life inventory to minimize losses and maximize returns.
- Assisted in budgeting and financial planning by providing accurate inventory data.
- Resolved customer complaints and inquiries promptly and professionally.
- Monitored staff performance, providing feedback and coaching employees on their job duties.
- Served as a liaison between management and frontline workers during times of conflict resolution.
- Ensured compliance with safety regulations and industry standards.
- Trained new hires on company policies, procedures, and processes.
- Developed strategies for motivating staff members and improving morale within the organization.
- Provided guidance to junior staff members regarding best practices for productivity improvement.
- Prepared detailed reports summarizing progress towards departmental goals.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
COVID-19 Contact Tracing Investigator
State Of California-CCWF
Blythe, CA
06.2020 - 12.2021
- Compiled statistical data from contact tracing activities and prepared summary reports for review by senior management team members.
- Collaborated with other agencies such as law enforcement, schools, and long-term care facilities to coordinate response efforts related to potential exposures.
- Conducted research into potential contacts of confirmed cases to determine if further investigation was necessary.
- Investigated complex cases of multiple contacts or difficult-to-reach individuals requiring additional resources.
- Provided guidance to individuals on isolation protocols, quarantine requirements, and other prevention measures related to COVID-19.
- Reviewed documentation submitted by medical providers confirming diagnosis of patients infected with COVID-19 prior to initiating contact tracing activities.
- Performed contact tracing interviews with individuals who tested positive for COVID-19, gathered detailed information regarding close contacts and locations visited in the past 14 days.
- Created reports summarizing contact tracing activities, including case investigations, contact follow up, and referrals.
- Participated in virtual meetings with state and local health officials to discuss progress on current contact tracing initiatives.
- Maintained confidentiality when conducting interviews or gathering sensitive personal information related to a case investigation.
- Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy.
Staff Services Analyst
State Of California-CCWF
Blythe, CA
02.2007 - 12.2021
- Conducted research on emerging industry trends to assess impact on current operations.
- Worked closely with cross-functional teams to ensure successful execution of initiatives.
- Performed data analysis to identify trends or areas needing improvement.
- Implemented quality assurance measures to ensure accuracy of data entry into databases or applications.
- Maintained documentation regarding system configurations, changes, upgrades and troubleshooting steps.
- Assisted in developing strategies for improving customer service delivery methods.
- Developed and maintained departmental policies and procedures.
- Evaluated existing systems to ensure compliance with applicable standards or regulations.
- Prepared reports and documents to document system processes and changes.
- Wrote correspondence, memoranda and related documents to provide updates to leaders and associate team members.
- Reviewed documents, logs, and other records to compile full picture of available information.
- Managed projects to evaluate different areas.
- Supported HR operations with knowledgeable technical troubleshooting and support.
- Kept system in compliance with data security and privacy requirements by monitoring activities and correcting deficiencies.
- Sourced, qualified and conducted screening interviews with job candidates.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
Cashier
Ace Hardware
Blythe, CA
06.2006 - 02.2007
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Resolved customer complaints professionally in accordance with company policy.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Point of Sale Associate
Albertsons Grocery Store
Blythe, CA
03.1996 - 06.2005
- Assisted customers with locating items, answered questions, and provided information on product features.
- Resolved customer complaints in a professional manner.
- Performed opening and closing procedures including counting money, balancing cash registers, reconciling daily sales receipts.
- Cross-trained in various departments throughout the store to assist with tasks when needed.
- Monitored inventory levels and communicated needs to management staff.
- Adhered to loss prevention policies by monitoring suspicious activity at the register area.
- Utilized problem solving skills to resolve any discrepancies at the register area quickly.
- Processed customer payments accurately and efficiently.
- Supported team members during peak times or when short staffed.
- Organized merchandise displays and stocked shelves according to company standards.
- Updated Point of Sale software regularly with new promotions, discounts, or changes in pricing.
- Demonstrated knowledge of store products and services to customers.
- Verified that all promotional signs were accurate and displayed correctly.
- Provided excellent customer service to customers in person and over the phone.
- Operated POS systems for transactions such as returns, exchanges, layaways, gift cards.
- Managed multiple tasks simultaneously while providing excellent customer service at all times.
Education
High School Diploma -
Palo Verde High School
Blythe, CA06-1995
Skills
- Inventory Audits
- Purchase Order Management
- Shipping and receiving
- Demand forecasting
- Stock Rotation
- Cycle counting
Timeline
Inventory Control Lead
High Times Dispensary
12.2021 - Current
COVID-19 Contact Tracing Investigator
State Of California-CCWF
06.2020 - 12.2021
Staff Services Analyst
State Of California-CCWF
02.2007 - 12.2021
Cashier
Ace Hardware
06.2006 - 02.2007
Point of Sale Associate
Albertsons Grocery Store
03.1996 - 06.2005
High School Diploma -
Palo Verde High School
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