Kendra Sargent
Smithton,Illinois
Summary
Professional and bilingual, with extensive experience in customer service and team leadership. I excel in money handling and decision-making, fostering positive environments that enhance customer satisfaction and operational efficiency. Proven ability to build strong relationships and drive team success.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Five Below
11.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Server
Tequila Olvera
07.2017 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Los Amigos
06.2022 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift and taking inventory.
Teacher
St. John the Baptist Catholic School
08.2019 - 05.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Busser/Server
Mi Jalapeno
04.2015 - 03.2020
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Deli Clerk
Tom's Supermarket
02.2017 - 11.2017
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
Associate's of Radiologic Science - Radiology
Southwestern Illinois College
05-2026
Associate of Arts -
Southwestern Illinois College
Belleville, IL05-2020
Skills
- Bilingual (English and Spanish)
- Customer service
- Money handling
- Decision-making
- Classroom management
- Critical thinking
- Patience and tolerance
- Welcoming attitude
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Assistant Manager
Five Below
11.2024 - Current
Bartender
Los Amigos
06.2022 - 07.2023
Teacher
St. John the Baptist Catholic School
08.2019 - 05.2023
Server
Tequila Olvera
07.2017 - 10.2024
Deli Clerk
Tom's Supermarket
02.2017 - 11.2017
Busser/Server
Mi Jalapeno
04.2015 - 03.2020
Associate's of Radiologic Science - Radiology
Southwestern Illinois College
Associate of Arts -
Southwestern Illinois College
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