Kendra Plue

I have been helping and assisting my fiance with remodeling jobs of all kinds for the past five years. We have done upward of 20 different houses with multiple jobs per house. I have helped and worked on and with all different types of tools and jobs. I wasn't just there to sit and watch or be the clean up crew, no I was there to help, to get my hands dirty and learn everything there was to learn! The term "Remodeling" most may think that just means simple, easy jobs, when in reality it is way more then that. Some things I have done, learned and used;

• Assisted with day-to-day operations, working efficiently and productively.
• Drywall
• Painting
• Plumbing
• Leveraged problem-solving skills during unexpected challenges or complications on-site while maintaining professionalism under pressure.
• Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
• Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
• Removed debris and waste from job sites.
• Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
• Assisted in constructing building frameworks, improving project progress and structural integrity.
• Set up ladders and other access equipment.
• Operated variety of power tools and hand tools.
• Mixed mortar and concrete.
• Painted walls, ceilings and other surfaces.
• Moving (in or out of house)
• Laying floor (carpet and hardwood)
• Outside work also! - mowing, snow removal, gardening,brick laying,painting,pouring concrete
• Operated heavy machinery, contributing to efficient earthmoving and excavation processes.
• Performed roofing installations.
• Dismantled constructing scaffolding, bracing and other temporary structures for construction sites.
• Excavated soil and trenches.
• Participated in demolition projects, effectively clearing spaces for new construction development efforts.
• Assisted with plastering, tiling and carpentry.
• Provided exceptional customer service when interacting with clients or inspectors during site visits.
• Unloaded and stored construction materials.
• Maintained tools and equipment in good working condition.
• Operated power equipment to move materials and promote job efficiency.
• Operated heavy machinery on construction sites.
• Performed demolition work on existing structures.
• Followed safety protocols on job sites.
• Erected scaffolding, frames and formwork.
• Paid attention to detail while completing assignments.

BONUS- When we are finished and all tools are cleared from home I always make sure to clean the area we worked in!

• As an event Server you have to make sure every event goes smoothly as can be
• Also to make sure all the guest are satisfied and taken care of.
• Streamlined communication between front-of-house and back-of-house teams by effectively conveying guest needs and priorities.
• We also had to
• Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
• Polish silverware
• Served meals to customers according to established guidelines.
• Roll silverware
• Supported team members during high-pressure situations by anticipating needs and offering assistance as needed, resulting in smoother event operations overall.
• Fold napkins (in many different ways)
• Answered guest questions about event plans and food service choices.
• Set up events perfectly and each event has a different set up way
• Contributed to successful events through proactive problem-solving and attentive customer service, earning recognition from clients and supervisors alike.
• Cleared dishes and glassware quickly following each course.
• Handled food and beverage orders for up to 800 guests, delivering prompt and friendly service.
• Assisted bartenders with drink preparation when necessary, enhancing the speed of service delivery.
• Refilled beverage glasses, cleared and reset tables, and stocked service areas.
• Set up banquet tables and chairs based on event requirements.
• Responded to guest inquiries and requests promptly and courteously

• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Cultivated warm relationships with regular customers.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Served food and beverages promptly with focused attention to customer needs.
• Answered customers' questions, recommended items, and recorded order information.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

• Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution.
• Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
• Stayed abreast of industry trends and new technologies, incorporating findings into ongoing process improvements to stay ahead of competitors and enhance customer satisfaction.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Promoted business' development by building and maintaining relationships with new clients.
• Quickly and accurately counted drawers at start and end of each shift.
• Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
• Mentored new sales associates to contribute to store's positive culture.
• Trained team members in successful strategies to meet operational and sales targets.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

• 12 hour shifts (many times even longer)
• Checked in with dispatch to determine schedule and planned pickups.
• Held dispatch duties while still driving the cab
• Followed road rules to protect passengers and prevent accidents.
• Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
• Assisted passengers with loading/unloading luggage, accommodating special needs and requests with professionalism.
• Helped passengers with questions or area information such as points of interest and entertainment options.
• Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
• Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
• Maintained a clean and comfortable vehicle for passengers, ensuring a positive riding experience.
• Increased repeat business by fostering positive relationships with regular customers.
• Adapted quickly to changing traffic conditions while maintaining composure under pressure.
• Calculated rides costs, received money, and returned change.
• Offered above-and-beyond service to every rider to encourage repeat business.
• Operated party vehicles, buses and town cars.
• Upheld high standards of cleanliness, sanitation, and service.
• Obtained fares from passengers, issued change and secured cash from theft.
• Maintained log of daily trips to keep accurate records of fares and destinations.
• Drove safely and obeyed traffic laws to avoid accidents and injuries.
• Accepted payments and provided receipts for fares to keep accurate records of transactions.
• Managed accurate records of fares, trips, and expenses for company reporting requirements.
• Handled cash transactions efficiently, providing accurate change when necessary and maintaining a balanced cash drawer at all times.
• Arrived on time to customer appointments.
• Executed precise navigation using GPS systems to optimize routes and minimize travel time.
• Managed teams of drivers, shift schedules and reservation calendars.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Self-motivated, with a strong sense of personal responsibility.
• Paid attention to detail while completing assignments.

• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Processed orders and sent to kitchen employees for preparation.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Checked guests' identification before serving alcoholic beverages.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Served food and beverages promptly with focused attention to customer needs.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.

• Served high customer volumes during special events, nights, and weekends.
• Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
• Developed creative bar menus and drink recipes by researching emerging industry trends.
• Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Recruited and trained new bartenders and barbacks to help maintain talented team.
• Obtained cash bank and stocked service bar to prepare for operation.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• There could be upwards of 50 customers at a time to serve so Multitasking was a must

• Bartending
• Serving
• Waitressing
• Cooking
• Customer service
• Working with money
• Manners
• Patience
• Ability to work at a fast past
• Had manager position at two different facilities.
• Worked in a fast paced environment
• Worked All and any shift
• 15 years of experience with preparing Drinks and serving food
• Greeted customers
• Checked customer IDs
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Mixed unique and interesting cocktails for customers, including bar specials.
• Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Helped management plan and serve bar menu exceeding customer expectations.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Kept bar presentable and well-stocked to meet customer needs.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Prepared custom drink orders by accurately measuring and mixing house ingredients.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Assisted with inventorying beverage stock and bar supplies.
• Completed requisitions to maintain required stock par levels.

• Payroll
• Bookkeeping
• Scheduling
• Computer experience
• Taking phone calls
• Fax/printer/copier
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Confirmed appointments, communicated with clients, and updated client records.
• Assisted with onboarding new clients and securing paperwork completion.
• Collected payments, processed transactions and updated relevant records.
• Resolved customer problems and complaints.
• Corresponded with clients through email, telephone, or postal mail.
• Worked with multiple different office supplies: Computers,phones,fax machines,copiers,printers ECT.
• Learned and worked with different computer systems: Word,Quick books, Excel, Power Point, Microsoft and more.
• Handled cash transactions and maintained sales and payments records accurately.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Answered central telephone system and directed calls accordingly.

• I provided child care and household duties to 3 different families starting at the age of 14 until I graduated high school.
• Delivered children to after-school activities and sports practices.
• Coordinated extracurricular activity schedules for clients'' children to ensure seamless participation in sports, clubs or other programs of interest while not conflicting with family obligations.
• Assisted with household tasks such as light cleaning, meal preparation or running errands when parents were unavailable.
• Administered prescribed medications in accordance with written instructions.
• Transported children to and from activities using personal or family vehicle.
• Played engaging, age-appropriate games to entertain and educate children.
• Administered first aid in emergency situations, promptly notifying parents of any incidents while maintaining calmness under pressure.
• Supported young children through development of life skills such as taking turns, resolving conflict, and expressing emotions appropriately.
• Arranged backup coverage for childcare during periods of unavailability due to illness or emergency.
• Provided transportation services to and from school, sports practices, and other activities, ensuring punctuality and safety.
• Supervised children on playground to help develop physical and social skills.
• Vacuumed, cleaned up toys and emptied dishwasher to help family members with housekeeping tasks.
• Obtained current CPR, First Aid and infant CPR certifications.
• Played interactive games with toddlers and provided age-appropriate entertainment for older children.
• Prepared tasty, nutritious meals for children.
• Helped children complete homework assignments and school projects.
• Maintained safe environment by keeping watchful eye on children.

• Provided advice on different bank products and financial options.
• Educated customers on online banking and mobile banking applications.
• Maintained friendly and professional customer interactions.
• Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
• Assisted customers with banking needs and inquiries.
• This job was over the phone and email banking only