Kendra Ritlinger
Smithfield,NC
Summary
Dedicated Personal Care Assistant skilled in compassionate caregiving, emotional support, and care plan implementation. Proven ability to enhance client well-being and foster positive relationships, ensuring a clean and safe environment.
Overview
39
39
years of professional experience
Work History
Personal Care Assistant
Bee At Home
Clayton, NC
02.2026 - Current
- Assisted clients with daily living activities, enhancing overall well-being and comfort.
- Implemented personalized care plans, ensuring adherence to individual needs and preferences.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Provided companionship and emotional support, fostering positive relationships with clients.
- Maintained a clean and safe environment, adhering to health and safety standards.
- Coordinated transportation for clients to medical appointments, ensuring timely arrival and assistance.
- Documented care activities accurately in client records for continuity of care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
Personal Care Assisant
Ilse and Tom Mann
Raleigh, NC
06.2019 - 05.2023
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed personalized care plans to meet individual client needs.
- Facilitated communication between clients and healthcare professionals.
- Monitored client health and reported changes to family and medical staff.
Appliance Sales and Lead Generator
Home Depot
Raleigh, NC
05.2005 - 06.2018
- Developed targeted lead generation strategies to enhance customer acquisition efforts.
- Collaborated with sales teams to identify and qualify potential leads for various product categories.
- Utilized CRM software to track lead interactions and streamline communication processes.
- Conducted market research to identify emerging trends and customer needs, informing marketing approaches.
Detention Officer
Wake County Sheriff's Office
Raleigh, NC
01.2000 - 08.2004
- Monitored inmate behavior and ensured compliance with facility regulations.
- Conducted regular safety inspections to maintain secure environment.
- Implemented conflict resolution techniques to de-escalate tense situations.
- Trained new officers on procedures and emergency protocols to enhance team effectiveness.
Caregiver
Aids Service Agency
Raleigh, NC
03.1993 - 02.2000
- Provided compassionate support to clients with diverse needs, ensuring comfort and dignity in daily activities.
- Assisted clients with personal care tasks, promoting independence and enhancing quality of life.
- Communicated effectively with healthcare professionals to coordinate care plans and address client needs promptly.
Lead Bookkeeper Office Manager
Equifax
Raleigh, NC
08.1987 - 11.1998
- Led financial statement preparation and ensured compliance with accounting standards.
- Streamlined bookkeeping processes, enhancing accuracy and efficiency across operations.
- Mentored junior bookkeepers, fostering professional development and knowledge sharing.
Education
No Degree - CNA1
Thomas Healthcare Training
Raleigh, NC06-2004
High School Diploma -
Sanderson High
Raleigh, NC06-1975
No Degree - Bookkeeping Accounting
NC State University
Raleigh, NC06-1982
Skills
- Grooming assistance
- Emotional support
- Personal hygiene assistance
- Housekeeping tasks
- Compassionate caregiving
- Dressing assistance
- Compassionate patient care
- Light housekeeping
- Care plan implementation
- Meal preparation
- Housekeeping
- Household tasks
- Client transportation
- Client rapport
Timeline
Personal Care Assistant
Bee At Home
02.2026 - Current
Personal Care Assisant
Ilse and Tom Mann
06.2019 - 05.2023
Appliance Sales and Lead Generator
Home Depot
05.2005 - 06.2018
Detention Officer
Wake County Sheriff's Office
01.2000 - 08.2004
Caregiver
Aids Service Agency
03.1993 - 02.2000
Lead Bookkeeper Office Manager
Equifax
08.1987 - 11.1998
No Degree - CNA1
Thomas Healthcare Training
High School Diploma -
Sanderson High
No Degree - Bookkeeping Accounting
NC State University