Kendra Sandlin
Tecumseh,OK
Summary
Enthusiastic Eye Care Technician motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
14
14
years of professional experience
Work History
Eye Care Technician
Citizen Potawatomi Nation Health Services
05.2022 - Current
- Maintained accurate patient charts and medical records.
- Cleaned and sterilized instruments, equipment and surfaces.
- Monitored patient vital signs, and other indicators of health.
- Educated patients about eye care, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Utilized medical software to document and track patient progress.
- Evaluated patient histories and medical records for accuracy and completeness.
- Participated in clinic staff meetings to discuss patient care.
- Administered medications and treatments according to physician orders.
- Performed diagnostic tests and reported results to providers.
- Assisted physicians in diagnosis tests and treatment of patients
- Answers multi-line telephone system.
- Responsible for scheduling patients and calling patients for appointment reminders.
- Review all follow up appointments to insure that patients completed their instructions by their provider.
- Review patient charts to insure all yearly paperwork has been completed.
Scanning/Booking Clerk
Potawatomi County Safety Center Trust
06.2021 - 06.2022
- Completed and maintained records to book and process prisoners.
- Released prisoners when bail was posted.
- Entered prisoners data into computer-based system.
- Observed strict confidentiality guidelines to properly secure information and data.
- Answered phones and provided assistance to callers.
- Prepared reports to document incidents and violations.
- Assisted in intake and release of inmates.
- Coordinated with other law enforcement personnel to exchange information.
- Performed daily typing and filing of inmate information.
- Updated information given by the court system into individuals file on data base and paper filing.
- Daily warrant checks on multiple inmates using online sources including OSCN, ODCR and calling local dispatch.
- Kept clean and safe work area.
Classroom Master Teacher
Citizen Potawatomi Nation
06.2015 - 05.2021
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Kept children on-task with proactive behavior modification and positive reinforcement strategies.
- Supported the children's physical, mental, and social development using classroom games and activities.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, and faculty to provide feedback and discuss developmental strategies.
- Incorporated exciting and engaging activities to achieve participation and hands-on learning with the children.
- Assessed and evaluated each childs development.
- Conducted evaluations to measure progress of each childs development then provided guidance for areas of improvement.
- Created and developed lesson plans to meet children's developmental needs.
- Fostered children's curiosity and interest through creative hands-on activities.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Completed children in all their progress.
- Responsible for the supervision of assistant teachers in classroom.
- Cleaning and sanitizing classroom.
Scanning Clerk
Firelake Discount Foods
01.2015 - 06.2015
- Double-checked completed work and staged in appropriate areas for supervisor approval, final binding and product distribution.
- Utilized work order and job instructions to identify necessary materials and quantity requirements.
- Documented finished work to keep supervisors informed of production activities.
- Maintained efficient functionality of various photocopying and printing equipment with careful operation, preventive maintenance and basic repairs.
- Complied with company policies and safety protocols to maintain safety and operational performance of copy machines.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Provided prompt and friendly customer service.
- Checked prices and updated verifies and changes as needed.
- Monitored sales events for accuracy in scanning and signage; maintained current knowledge of weekly ad items and insure pricing integrity.
- Performed scan audits according to schedule.
Cashier/Assistant Manager
Billy Boy BBQ
05.2009 - 01.2015
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Created employee schedules to align coverage with forecasted demands.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Cleaned and sanitized work stations efficiently.
- Managed catering orders over the phone and in house.
- Answered the phone and placed orders for customers to pick up at drive-thru or inside.
Education
Associate of Arts - Early Childhood Development
Seminole State College
Seminole, OK05.2021
High School Diploma -
Tecumseh High School
Tecumseh, OK05.2005
Skills
- Ocular Imagery Collection
- Office Supplies and Inventory
- Stock Supplies
- Medication Administration
- Patient Education
- Vital Signs Measurement
- Privacy Policies
- Patient Medical Histories
- Positive Reinforcement Strategies
- Public Relations
- Staff Meetings
- Complex Problem-Solving
- Emergency Protocol
Timeline
Eye Care Technician
Citizen Potawatomi Nation Health Services
05.2022 - Current
Scanning/Booking Clerk
Potawatomi County Safety Center Trust
06.2021 - 06.2022
Classroom Master Teacher
Citizen Potawatomi Nation
06.2015 - 05.2021
Scanning Clerk
Firelake Discount Foods
01.2015 - 06.2015
Cashier/Assistant Manager
Billy Boy BBQ
05.2009 - 01.2015
Associate of Arts - Early Childhood Development
Seminole State College
High School Diploma -
Tecumseh High School
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