Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendra Sweeting

Plainwell,MI

Summary

Self motivated, hardworking, detail orientated, with vast experience in customer service . Strengths include sales skills, critical thinking and ability to communicate with individuals on all levels.

Overview

22
22
years of professional experience

Work History

Administrative Assistant

Martin Public Schools
Martin, MI
08.2023 - Current
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Managed office supplies inventory and placed orders when necessary.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Conducted research on various topics as requested by management.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Updated contact lists regularly when changes occur in employee status or contact information.

Realtor

Cornell And Associates Realtors
Plainwell, MI
12.2018 - Current
  • Professionally prepared all forms needed for real estate transactions, including contracts, deeds, closing statements, and leases
  • Built rapport with industry leaders through efficient and effective communication and industry expertise
  • Actively promoted sales through advertising, open houses and Multiple Listing Services
  • Grew customer base by acquiring new customers and identifying needs to deliver relevant real estate investments

Manager

Michigan Asset Group
South Haven, MI
11.2021 - 08.2023
  • Entered time and attendance logs in preparation for payroll.
  • Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Monitored staff performance and addressed issues.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Collected rent and utilities payments using fair accounting and management practices.
  • Kept relationships with tenants positive through open communication and proper handling of concerns.
  • Maintained buildings in safe condition and good working order for tenants.
  • Handled resident complaints and expedited maintenance requests.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Updated tenant and unit information to keep current in housing database.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Managed office supplies inventory and placed orders when necessary.
  • Developed and maintained filing systems for confidential documents and records.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Conducted research on various topics as requested by management.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.

Service Manager / Front Desk

Kraai Well Drilling, Inc
Shelbyville, MI
11.2013 - 09.2021
  • Welcomed customers to front desk and engaged in friendly conversations
  • Handled scheduling for 6 employees per week to secure proper coverage for all shifts
  • Collaborated with customers to discuss service needs and offer available solutions
  • Defined department objectives and monitored performance
  • Processed invoice payments and recorded information in account database
  • Handled past due accounts, including collections and status reports
  • Developed strong professional rapport with vendors and clients
  • Maintained attendance records, taking note of staff vacation time, sick days and personal days

Teller

Chemical Bank
Wayland, MI
09.2009 - 05.2013
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Balanced daily cash deposits and vault inventory.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.

Receptionist/Front Desk Clerk

Advantage Housing
Wayland, MI
09.2002 - 05.2007
  • Managed all payments processing, invoicing and collections tasks.
  • Reconciled financial accounts using Quickbooks software.
  • Processed invoice payments and recorded information in account database.
  • Provided skilled clerical support to all team members, promoting improved office efficiency and enhancing productivity.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.

Education

High School Diploma -

Martin High School-2002
Martin, MI
2002

Fair Housing -

GKAR
Kalamazoo, MI
2019

Skills

  • Financial records and processing
  • Quick learner
  • File/records maintenance
  • Fair housing mandates
  • Sales and marketing
  • Microsoft Office
  • Client-focused
  • Contract negotiation/review/drafting
  • Time management skills
  • Excellent communication

Timeline

Administrative Assistant

Martin Public Schools
08.2023 - Current

Manager

Michigan Asset Group
11.2021 - 08.2023

Realtor

Cornell And Associates Realtors
12.2018 - Current

Service Manager / Front Desk

Kraai Well Drilling, Inc
11.2013 - 09.2021

Teller

Chemical Bank
09.2009 - 05.2013

Receptionist/Front Desk Clerk

Advantage Housing
09.2002 - 05.2007

High School Diploma -

Martin High School-2002

Fair Housing -

GKAR

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Kendra Sweeting