MITCHEL CHARLES
Cameron,NC
Summary
Hardworking, customer-oriented individual with over 10 years of experience in sales, building relationships and growing profit channels by establishing trust as well as meeting and exceeding goals. Great team player always ready and willing to help where needed. A persuasive professional with expertise in expanding network connections. Adept at introducing products and implementing pricing strategies.
Overview
13
13
years of professional experience
Work History
D2D Sales Rep/FSR2
Sales Partnership Inc/Ting Internet
Holly Springs, NC
05.2022 - 04.2024
- Completed visits to private residents to discuss the product and services being sold
- Assisted sales manager with training new staff and monitoring performance of existing staff
- Assisted staff in closing deals and reassuring potential customers
- Completed sales presentations at company marketing events
- Successfully closing over 500 deals throughout my time with the company
- Provided interim managerial support to staff in managers absence
Sales Consultant
CarMax
Fayetteville, NC
09.2019 - 09.2021
- Participated in regular training sessions on services, and industry trends.
- Worked with fellow sales team members to achieve group targets.
- Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
- Handled credit and debit card payment processing to complete purchasing experience.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Negotiated deals and handled complaints or objections.
Senior Supervisor
Cafe' Britt
St. Georges, Antigua
02.2015 - 05.2019
- Implemented sales targets, working with sales staff to communicate latest targets and approaches to promoting product awareness and boosting sales in areas of emphasis
- Led new hires through company onboarding procedures, training and instructing on demands of various positions and instilling company values
- Increased overall department competency by providing adequate training and constructive feedback to newly hired personnel
- Formulated work schedules, communicating with individual employees to verify availability and coordinating across departments to staff each shift fully
- Complied with company policies, objectives and communication goals
- Coached and mentored 15 staff members through constructive feedback to develop long-term career goals
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Junior Sales Supervisor
Cafe' Britt
St. Georges, Antigua
02.2014 - 02.2015
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy
- Collaborated with management and executives and made strategy recommendations based on insights into sales operations
- Supported business performance targets to drive improvements in sales and customer satisfaction levels
- Worked with senior leadership in overhauling Salesforce usage team-wide
- Completed performance reviews and assisted team with feedback resulting in improved performance
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions
- Managed sales team of 7, setting performance goals and strategies for attaining objectives.
Sales Clerk
Cafe' Britt
St. Georges, Antigua
02.2011 - 02.2014
- Maintained and organized store displays to enhance product visibility and expedite product location activities
- Greeted customers upon entrance and handled all cash and credit transactions
- Worked with teammates to meet set quotas
- Assisted customers with product, promotion and policy information
- Delivered high-quality customer service through deep commitment to knowledge and performance
- Answered questions and inquiries per shift regarding products, prices and availability
- Secured products during transport to prevent damage.
Education
High School Diploma -
Clare Hall Secondary School
Antigua07-2010
Skills
- Industry trends
- Customer liaison
- Prospecting skills
- Account reconciliation
- Sales strategies
- Consultative sales
- Sales closing
- Inside and outside sales
- Post-sales support
- Customer needs assessment
- Team building
- Problem-Solving
- Effective Communication
- Microsoft Word
Languages
English
Professional
Timeline
D2D Sales Rep/FSR2
Sales Partnership Inc/Ting Internet
05.2022 - 04.2024
Sales Consultant
CarMax
09.2019 - 09.2021
Senior Supervisor
Cafe' Britt
02.2015 - 05.2019
Junior Sales Supervisor
Cafe' Britt
02.2014 - 02.2015
Sales Clerk
Cafe' Britt
02.2011 - 02.2014
High School Diploma -
Clare Hall Secondary School
Similar Profiles
Ricardo KingRicardo King
MxU Activation and Deployment Manager at Ting InternetMxU Activation and Deployment Manager at Ting Internet
Saurav JainSaurav Jain
Regional Program Manager & Client Management at KSG (Knew sales Group, Toronto Canada) Primus Internet & Telecom at Costco / MallsRegional Program Manager & Client Management at KSG (Knew sales Group, Toronto Canada) Primus Internet & Telecom at Costco / Malls
Erica LeeErica Lee
Intern at Ting Ting Art SpaceIntern at Ting Ting Art Space