KENDRA VANDOVER
Lufkin,Texas
Summary
Qualified Family Nurse Practitioner with over 28 years in nursing and over 11 years of experience in a leadership nursing role. Expansive history in various quality assurance assignments including community health, ambulatory surgery, home health, and long term acute care arenas. Self-directed and solutions-oriented with fantastic communication skills. Committed to providing compassionate patient care through top-of-the-line time management and skill.
Overview
28
28
years of professional experience
Work History
Family Nurse Practitioner /Quality Assurance Specialist
East Texas Community Health Services
09.2023 - Current
- Participated in Performance Improvement Committee initiatives, Peer Sessions, and other working groups to promote quality improvement initiatives.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to establish and implement procedural remedies.
- Analyzed quality and performance data to support compliance with regulatory bodies such as TACHC, HRSA, CMS
- Instructed and advised patients regarding preventive health care measures to promote early detection, diagnosis and management of medical conditions in underserved population
- Volunteered at community health clinic outreach events to enhance awareness of high quality care for low-income and indigent patients offered at East Texas Community Health Services, Inc.
Family Nurse Practitioner
Brian Humphreys, MD, FACS
03.2023 - 07.2023
- Performed patient physicals and compared and contrasted results with established medical records to provide proper diagnosis and facilitate appropriate treatment regarding ENT and immunology
- Developed and managed individual weight loss plans
- Educated patients on ENT and immunology treatment options, medical needs, and non-medical options for treatments and therapy.
- Established appropriateness, and administered bioidentical hormone replacement therapy
- Administered onabotulinumtoxinA, as appropriate, for aesthetic purposes
Family Nurse Practitioner – Primary Care
East Texas Community Health Services
03.2020 - 02.2023
- Served in a Federally Qualified Health Center (FQHC), implemented primary care across the life span, focused on reduction of barriers such as cost, language, transportation, and lack of insurance with a strong emphasis on quality and unbiased disease management and prevention
- Increased the health and well-being of surrounding underserved communities through community outreach
- Collaborated with a team of clinicians, including physicians, licensed professional counselors, social workers, nurses, and support staff
- Exercised creative and motivational approaches towards compliance and understanding.
- Performed patient physicals and compared and contrasted results with established medical records to provide proper diagnosis and facilitate appropriate treatment.
- Utilized customized patient teaching tools to support patients.
Legal Nurse Consultant
MJS and Associates
11.2014 - 07.2015
- Reviewed audits and established Plans of Action for Providers who were responding to investigations and penalties by the State of Texas governing bodies such as the Office of Attorney General, Department of Aging and Disability Services, and Regional Advisory Council.
- Primary Nurse Planner for the State of Texas Continuing Education
- Created and hosted continuing education courses for Home Health Administrators and Clinicians in the State of Texas via live webinars.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase Practitioner compliance
- Recorded details regarding therapies to keep patient charts updated.
Administrator/Director of Nursing
Pinecrest Home Health
07.2013 - 07.2014
- Grew patient census by 60% within 6 months
- Spearheaded and implemented new projects to expand scope of engagement.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Collected, validated, and distributed information to over 50 employees.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Education
MSN, FNP -
Simmons University
Boston, Massachusetts01.2019
BSN -
Southern Nazarene University
Tulsa, Oklahoma01.2004
RN -
Angelina College
Lufkin, Texas01.1999
Licensed Vocational Nurse Certification -
Angelina College
Lufkin, TX05.1995
Skills
- Decisive Decision-making
- Care Coordination
- Emotional Intelligence
- Excellent oral and written communication
- Problem-Solving with creativity
- Leadership and quality assurance
- Risk Management
- Healthcare management
Certification
- 2019, Master of Science in Nursing, Family Nurse Practitioner
- 2004, Bachelor of Science in Nursing
- 1999, Registered Nurse
Affiliations
- American Academy of Nurse Practitioners Texas Nurse Practitioners Nurses Christian Fellowship Sigma Theta Tau International Honor Society of Nursing
Honors And Awards
- 2019, Graduated with Honors, Simmons University
- 2018, Student Ambassador, Simmons University
- 2014, Highest Critical Thinking Score, Southern Nazarene University
Community Service
- 2020 - Current, City Church, Lufkin, Texas
- 2016, 2020, Seasons of Hope Center, Volunteer/Life Coach, Lufkin, Texas
- 2016, 2017, J.D. Olford Center of Hope, Board of Advisors, Lufkin, Texas
Hobbies and Interests
- Time with Family
- Travel
- Fitness
- Pet Care
- Mentoring Youth
- Languages
Timeline
Family Nurse Practitioner /Quality Assurance Specialist
East Texas Community Health Services
09.2023 - Current
Family Nurse Practitioner
Brian Humphreys, MD, FACS
03.2023 - 07.2023
Family Nurse Practitioner – Primary Care
East Texas Community Health Services
03.2020 - 02.2023
Legal Nurse Consultant
MJS and Associates
11.2014 - 07.2015
Administrator/Director of Nursing
Pinecrest Home Health
07.2013 - 07.2014
MSN, FNP -
Simmons University
BSN -
Southern Nazarene University
RN -
Angelina College
Licensed Vocational Nurse Certification -
Angelina College
- 2019, Master of Science in Nursing, Family Nurse Practitioner
- 2004, Bachelor of Science in Nursing
- 1999, Registered Nurse
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