Kendra Vesper

I record and process tenant payments for 10+ properties in the company system, keeping payment records organized and up to date. I monitor for discrepancies and report them to correct mistakes and ensure accuracy. I also enter vendor invoices into QuickBooks and prepare weekly checks.

Answered incoming phone calls, assisted customers, and directed questions to the appropriate team members. Scheduled appointments, kept calendars organized, and entered information accurately into company systems. Prepared and sent invoices, entered billing information into QuickBooks, and maintained organized records. Supported daily operations by staying organized and assisting coworkers as needed.

Spoke with customers by phone, then sent quotes and order forms by email. Scheduled orders and deliveries, took payments, and updated customer information. Helped follow up with customers to fix issues and make sure they were taken care of.

Helped plan and lead daily activities for residents to support their quality of life. Focused on keeping residents engaged, comfortable, and cared for throughout the day. Worked closely with staff to follow routines and support residents’ needs.