Summary
Overview
Work History
Education
Skills
Timeline
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Kendra Warren

Burlington,NC

Summary

Retail Sales Associate with more than 10 years in the retail industry. Areas of expertise include sales, customer relations and inventory management.

Overview

7
7
years of professional experience

Work History

Cashier

lowes foods
Graham, NC
02.2005 - 10.2005
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Welcomed customers into the store and helped them locate items.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Verified that all customers received receipts for their purchases.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.

Residential care assistant

Alamance health care
Burlington, NC
01.2006 - 06.2007
  • Maintained a clean, healthy and safe environment.
  • Obtained household supplies and ran daily errands.
  • Answered patient calls for care and feeding.
  • made sure patient stayed hydrated with water

Electronics/wireless associate

walmart
Burlington, NC
04.2007 - 09.2011
  • Answered an average of 30 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Maintained records related to sales.
  • Stocked shelves and supplies and organized displays.
  • Trained and served as a peer coach for new sales associates.

Education

High School Diploma - undefined

Hugh M. Cummings High School
2005

Skills

  • Customer-oriented
  • Credit card transactions
  • Retail sales
  • Merchandising
  • Stocking
  • Motivated team player
  • Trusted key holder
  • Cash handling and management
  • Positive and friendly
  • Retail merchandising experience

Timeline

Electronics/wireless associate

walmart
04.2007 - 09.2011

Residential care assistant

Alamance health care
01.2006 - 06.2007

Cashier

lowes foods
02.2005 - 10.2005

High School Diploma - undefined

Hugh M. Cummings High School

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Kendra Warren