Kendra Weathersby
Omaha,NE
Summary
My objective is to obtain a job where I may utilize my very strong communication and customer service skills. I am self-motivated and work well independently and as a team member.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Material Handler
GXO
Omaha, NE
10.2023 - Current
- Efficiently unloaded and inspected incoming materials, ensuring accuracy and quality control
- Maintained inventory accuracy by conducting regular cycle counts and reconciling discrepancies
- Organized storage areas to optimize space utilization and facilitate easy retrieval of materials
- Implemented safety protocols, resulting in zero accidents or injuries during tenure as a material handler
- Assisted in the packaging and labeling of finished products for shipment to customers
- Trained new employees on safe material handling procedures and company policies
- Managed hazardous materials according to established safety guidelines and regulations
- Maintained cleanliness of work area, adhering to sanitation standards set by the company
- Maintained accurate records of received goods including quantity, condition, and any discrepancies
- Collaborated with quality control team to ensure materials met required specifications before distribution
Delivery Driver
DoorDash
Omaha, NE
04.2019 - Current
- Delivered food packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Material Handler
Coworx Staffing
Omaha, NE
06.2023 - 10.2023
- Receiving and unloading: Using equipment like forklifts and pallet jacks to receive and unload freight
- Verifying: Checking the quantity, quality, and condition of the order against the purchase order
- Storing: Stocking shelves and VLM's
Line Worker
The Oakwood Group
Detroit, MI
02.2021 - 06.2023
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
Customer Resolution Specialist
Walmart.com
Omaha, NE
01.2019 - 02.2021
- Spearheaded initiatives aimed at improving overall customer experience, leading to higher retention rates.
- Enhanced customer satisfaction by promptly addressing and resolving their concerns.
- Coordinated with internal teams to expedite issue resolution, resulting in quicker turnaround times for customers.
- Collaborated with team members to develop new strategies that reduced customer complaints significantly.
- Ensure that the customer's issues are entirely resolved.
Leadership Team Member
Ambitious Girl Boutique
Detroit, MI
07.2017 - 01.2019
- Mentored junior team members, fostering a culture of continuous learning and skill development.
- Led change management efforts, successfully navigating organizational transitions while maintaining employee morale and engagement.
- Built strong relationships with customers through positive attitude and attentive response.
- Increased sales through effective visual merchandising and creative window displays.
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Promoted a positive shopping environment by addressing customer concerns promptly and professionally.
Housekeeper
LGC Hospitality
09.2016 - 12.2016
- Changed linens
- Disinfected and mopped bathrooms
- Collected trash
- Manage cleaning inventory
- Moved garbage cans from kitchen areas to pick-up stations
- Used chemicals and other cleaning equipment in a proper, safe and responsible manner
cashier
JJ's Fish & Chicken
03.2016 - 08.2016
- Trained new cashiers
- Cleaned and organized restrooms, work areas, and dining areas
- Prepared specialty foods
- Answered incoming calls and took customer orders
Education
Cosmetology
Elaine Sterling Institute
Atlanta, GA10.2022
ASSOCIATE OF SCIENCE - Dental Hygiene
Wayne County Community College
Detroit, MI12.2018
Highschool Diploma -
Old Redford Academy High School
Detroit, MI12.2016
Skills
- PIT Operator / Wave
- High Value Material Handler
- Inventory Consolidation
- Writing Skills
- Customer Service Skills
- Public Speaking
- Communication Skills
- Interpersonal Skills
- Negotiation Skills
- Presentation Skills
- Warehouse Logistics
- Data Entry
- Stacking and Staging
- Critical Thinking
- Problem-Solving
- Willing to Learn
- Delivery Tracking
- Incident Reporting
References
References are available based upon request.
Certification
- Certified Nail Technician (CNT) - National Cosmetology Association.
Timeline
Material Handler
GXO
10.2023 - Current
Material Handler
Coworx Staffing
06.2023 - 10.2023
Line Worker
The Oakwood Group
02.2021 - 06.2023
Delivery Driver
DoorDash
04.2019 - Current
Customer Resolution Specialist
Walmart.com
01.2019 - 02.2021
Leadership Team Member
Ambitious Girl Boutique
07.2017 - 01.2019
Housekeeper
LGC Hospitality
09.2016 - 12.2016
cashier
JJ's Fish & Chicken
03.2016 - 08.2016
ASSOCIATE OF SCIENCE - Dental Hygiene
Wayne County Community College
Highschool Diploma -
Old Redford Academy High School
Cosmetology
Elaine Sterling Institute