Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kendra Wever

Aylett,VA

Summary

Accomplished Survey Party Chief and Parts Specialist with a proven track record at Thomasurveying and RDO Equipment. Expert in land surveying and customer service, demonstrating exceptional problem-solving abilities and adaptability. Achieved significant improvements in team productivity and customer satisfaction through innovative solutions and a self-directed mindset.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Survey Party Chief

Thomasurveying
Aylett, VA
10.2022 - Current
  • Managed team according to company standards and compliance requirements.
  • Organized daily assignments for crew members, ensuring efficient use of time and resources.
  • Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
  • Ensured compliance with industry regulations through diligent recordkeeping and adherence to established protocols.
  • Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.
  • Maintained high levels of productivity by setting clear expectations and monitoring progress throughout each project.
  • Collaborated with other supervisors to address workflow challenges and develop innovative solutions.
  • Maintained excellent attendance records, demonstrating dedication to punctuality and reliability as a key member of the team.
  • Adapted easily to changing project specifications, demonstrating flexibility and a commitment to meeting evolving client requirements.

Parts Specialist

RDO Equipment
Tucson, AZ
05.2011 - 11.2013
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
  • Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Tracked parts use and charged items to customer accounts for billing.
  • Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
  • Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
  • Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
  • Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Maintained clean and neat parts counter and sales floor.

Education

Franklin County High School
Rocky Mount, VA

Skills

Time Management

  • Construction staking
  • Topographic mapping
  • Boundary determination
  • Land surveying
  • Site safety compliance
  • Problem-solving skills
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Decision-making skills
  • Field data collection
  • Professionalism
  • Time management abilities
  • Adaptability
  • Field observation
  • Land Use Planning
  • Self-directed mindset
  • Detail orientation
  • Hand sketching
  • Boundary surveying

Certification

OSHA 10 Certified

Timeline

Survey Party Chief

Thomasurveying
10.2022 - Current

Parts Specialist

RDO Equipment
05.2011 - 11.2013

Franklin County High School
Kendra Wever