Kendra Williams
Las Vegas,NV
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
17
17
years of professional experience
Work History
Office Manager
Quality Health Center
01.2020 - 06.2022
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
Certified Nursing Assistant
Nevada State Veterans Home
02.2016 - 01.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Direct Support Professional
EDU-Care Nevada
10.2015 - 02.2016
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
Case Aide
Old Pueblo Community Services
02.2015 - 10.2015
- Developed and maintained relationships with community organizations and agencies.
- Monitored progress towards service plan goals.
- Provided support to social service clients in navigating available resources.
- Facilitated communication between clients and other service providers.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Assisted in conducting needs assessments to identify key areas of service needs.
Certified Nursing Assistant
Tucson State Veteran Home
04.2013 - 09.2015
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Direct Support Professional
Arizona MENTOR
09.2011 - 06.2013
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
- Scheduled daily and weekly care hours for client caseload.
Habilitation Technician 2
State Operated Grouphomes
04.2012 - 04.2013
- Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
- Transported residents to and from appointments and other activities to encourage mobility.
- Developed resident activities and programming to encourage new skills and maintain present skills.
- Offered instructions to help individuals learn, retain or improve competencies for maximal functioning.
- Delivered training needs, behavior management and communication to support goal plans.
- Monitored patient Medication, vital signs, lab results and other indicators of health.
Certified Nursing Assistant
Nurse Finders Agency
03.2005 - 09.2012
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
State Tested Nurse Asst. -
Bethany College For Nursing
Columbus, OH05.2003
High School Diploma -
Martha Nielson Hs
The Bronx, NY06.1989
Skills
- Bookkeeping
- Supply Management
- Policy Development
- Operations Management
- Customer Service
- Administrative Support
- Compliance Monitoring
- Data Entry
- Billing
- Clerical Support
- Scheduling
- Human Resources
- Documenting Behaviors
- Patient Relations
- Care Plan Implementation
- Observing Responses
- Condition Monitoring
- Conducting Intakes
- Direct Patient Care
- Medical Terminology Knowledge
- Quality Assurance
- Transporting Patients
- Mobility Assistance
- Patient Lifting
- Indirect Patient Care
- Electronic Charting
- EMR / EHR
- Recording Vital Signs
- Responding to Emergencies
- Collecting Vital Signs
- Insurance Verification
- Patient Observation
- Medication Administration
- Specimen Collection
- CNA Certification
- Catheter Care
- CPR Certification
- Basic Life Support
- First Aid Certification
- Blood Sugar Monitoring
- ADL Support
- Chronic Disease Management
- Behavioral Management
- Behavior Redirection
Timeline
Office Manager
Quality Health Center
01.2020 - 06.2022
Certified Nursing Assistant
Nevada State Veterans Home
02.2016 - 01.2020
Direct Support Professional
EDU-Care Nevada
10.2015 - 02.2016
Case Aide
Old Pueblo Community Services
02.2015 - 10.2015
Certified Nursing Assistant
Tucson State Veteran Home
04.2013 - 09.2015
Habilitation Technician 2
State Operated Grouphomes
04.2012 - 04.2013
Direct Support Professional
Arizona MENTOR
09.2011 - 06.2013
Certified Nursing Assistant
Nurse Finders Agency
03.2005 - 09.2012
State Tested Nurse Asst. -
Bethany College For Nursing
High School Diploma -
Martha Nielson Hs
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