Kendra Womeldorff

I currently lead a team of nine and focus on consistent development, accountability, and individualized coaching. I hold monthly connects with each employee to review performance, set goals, and celebrate successes, creating a culture where people feel supported and challenged to grow. My leadership approach centers on elevating each person in the way that fits them best, helping them build confidence, expand their skill sets, and reach the next level.

I have successfully onboarded many new hires and supported multiple team members in earning promotions. Day to day, I drive operational excellence, reinforce service standards, and ensure our members receive exceptional support. I work across departments to remove barriers, advocate for my team, and create better experiences for both employees and members.

My role is rooted in developing people, improving processes, and strengthening the overall member experience while building a team that feels empowered, capable, and proud of the work they do every day.

I oversee daily operations for a team of nine, focusing on clear expectations, steady development, and a supportive environment where people can grow. I coach on performance, recognize wins, and help each person build the skills they need to move forward in their careers.

I’ve onboarded multiple new hires and helped several team members earn promotions. I also previously managed two branches at once, leading seven Member Advocates while balancing performance metrics, operational reports, and ongoing meetings. During that time, I maintained strong service standards and kept both locations aligned and running smoothly.

I’m committed to developing people, improving processes, and strengthening the member experience across every touchpoint.