Kendra A. Kahlow
Scottsdale,Az
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Executive
BambooHR
08.2021 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through cold calling, mining existing and previously contacted prospects, LinkedIn and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Stayed up-to-date on changing industry and product standards and trends related to accounts.
- Managed sales cycle from first contact to established customer sale and maintained solid customer base.
- Presented product concepts and offerings to clients based on established specifications and preferences.
Health Benefits Insurance Advisor
KENDRA KAHLOW INSURANCE
02.2020 - 08.2021
- Entrepreneur contracted with Banker’s Life and Casualty, US Health; a United Healthcare Company, Kemper Health
- Consult and design the best personalized health benefit plan in the market based on the individual or business’s budget, health, and needs while preserving underwriting guidelines
- Present benefit options for major medical coverage, supplemental, dental and vision, life
- Advise and educate clients on all options in the marketplace while fielding customer satisfaction and best use of policy
- Outsource leads and maintain a book of business created by my personal marketing efforts, prospecting including outbound and inbound calls, strategic partnerships, CRM management, networking events and groups, retention and referrals.
Business Development
CHIME REAL ESTATE TECHNOLOGIES
05.2019 - 01.2020
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Managed a pipeline of 30-50k real estate agents, teams and brokers in Canada and the United Sates.
- Targeted prospects and generated leads through outbound calls, software demonstrations, and pipeline management.
- Exceeded monthly appointment goals regularly and sales goal by $3k in October and by $1k November.
- Represented Chime at various trade shows and events nationwide increasing lead flow for the sales team.
- Initiated relationships with title representatives, real estate agents and local boards to grow book of business.
- Increased engagement and followers on media pages and groups by managing content and communication.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
Market Sales Manager
INVITED HOME LUXURY VACATION RENTALS
06.2018 - 02.2019
- Exceeded monthly and quarterly goals by adding properties valued at $2-8 million, leading the Park City market and mountain resort destination portfolio
- Wrote 7-11 income proposals per week using market research and data
- Outsourced properties and homeowners in addition to fielding all requests from real estate agents
- Exceeded the number of contracts and negotiated terms with luxury homeowners and developers
- Restored trust with Sotheby’s Principal Broker and maintained partnership with over 90 agents in the market.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Community Relations Manager
MAYOR’S OFFICE, SALT LAKE COUNTY, Mayor’s Cabinet
10.2015 - 01.2018
- Promoted and coordinated public affairs and community events and meetings for Mayor’s office.
- Secured funding and approval to design and implement software platform necessary for managing 120 boards and commissions and their staff.
- Performed certification training for the decision makers of each board organization, recruited and appointed members through council and mayor appointment process for all county boards.
- Created and implemented new Internship program, new website, hiring standards, university and college partnerships budget.
- Prioritized and responded to public media requests in correspondence with county attorney general’s office.
- Management and appropriation of budget and funding of non-profit organizations through Mayor’s contributions program.
- Liaison between County Council and Mayor’s Office for weekly council meetings and agendas and approvals.
Program Director
MONTAGE DEER VALLEY LUXURY HOTEL
11.2010 - 10.2015
- Exceeded budgeted growth while preserving departmental profitability and flow-through.
- Created innovative programming and events and maintained brand standards.
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Consistently achieved 93% or higher department review under my leadership.
- Managed recruiting, orientation, training and management in a seasonal business environment.
- Created and designed collateral and wrote contracts through constant revision and negotiation with sales and marketing team for special events or group programming for clients.
- Integral part of the launch and hotel opening management team to include human resources standards for hiring resort operation departments personnel under the resort manager for the new luxury resort opening in December 2010.
Education
Bachelor of Arts - Communication, Business Admin. And Media Studies
Colorado State University
Fort Collins, CO08.2008
Skills
- Account Management
- Customer Relationships
- Negotiation and Persuasion
- Personnel Accountability
- Forecast Preparation
Certification
- Licensed Real Estate Agent
- Licensed Health Insurance Advisor in 7 States
Timeline
Account Executive
BambooHR
08.2021 - Current
Health Benefits Insurance Advisor
KENDRA KAHLOW INSURANCE
02.2020 - 08.2021
Business Development
CHIME REAL ESTATE TECHNOLOGIES
05.2019 - 01.2020
Market Sales Manager
INVITED HOME LUXURY VACATION RENTALS
06.2018 - 02.2019
Community Relations Manager
MAYOR’S OFFICE, SALT LAKE COUNTY, Mayor’s Cabinet
10.2015 - 01.2018
Program Director
MONTAGE DEER VALLEY LUXURY HOTEL
11.2010 - 10.2015
Bachelor of Arts - Communication, Business Admin. And Media Studies
Colorado State University
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