Hi, I’m
Kendra L Canavan
Ontario,CA
Summary
Seeking a long term career role with an organization I believe in. Looking to use my experience with overseeing complex operational functions and implementing process enhancements. Aspiring to utilize leadership skills to drive team collaboration and meet organizational benchmarks.
Overview
8
years of professional experience
Work History
The Overland Bar
Server
03.2024 - Current
Job overview
- Greet guests and make them feel welcome
- Have vast knowledge on the menu and items offered
- Conscious of allergies
Marcus & Millichap
Operations Manager
03.2024 - 09.2024
Job overview
- Provide office and compliance management and support to the office including: Brokerage/Transactional, Human Resources/Staff, Local Management, Administrative, and Event Planning responsibilities
- Managed marketing materials for social media platforms
- Onboarding/Offboarding
- Payroll
- Initiated and managed office events for 5 offices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
DAS42
Junior Business Operations Specialist / People and Operations Associate / Office Manager
11.2021 - 01.2023
Job overview
- Support furniture and IT installations working closely with the COO
- Support the Learning & Development activities like creating content based on existing material, publishing courses, editing videos, running usage reports
- Inventory management for multiple departments including IT assets, SWAG, training material, presentation equipment, etc
- Strategized, scheduled, and operated events ranging from full company offsite to trade shows
- Worked closely with the Marketing team to develop collateral, social media posts, Powerpoint decks for business growth, etc
- Coordinate with multiple departments to achieve optimal work production across the board
- Monitor expenses and budget in line with the finance and accounts department
- Maintain communication with COO, staff, and vendors to ensure adherence to protocol across chief touchpoints
- Supported talent acquisition efforts by participating in candidate interviews and assisting with onboarding processes for new hires.
- Organized art and plant installations
- Executive assistant to COO, CEO, CMO, CFO
- Coordinated multiple projects simultaneously while maintaining quality standards and meeting tight deadlines consistently throughout each project lifecycle phase.
- Managed vendor relationships, negotiating contracts, and ensuring timely delivery of goods and services.
- Support office moves and build outs
Local Burger
Server / Bartender / Manager
08.2016 - 03.2021
Job overview
- Manager, server, and bartender at three locations in this fast paced popular restaurant
- Trained new wait staff in providing excellent customer service, conflict resolution, and order taking
- Managed day to day operations, created schedules, managed people and product orders
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
SUNY Purchase College
Bachelors of Arts degree from Arts Management
University Overview
- Teachers Assistant for courses: Marketing the Arts, The Power of Art, Exhibition Practice and Management
- Dean's List
Skills
- Communication skills
- Business development
- Customer service
- Microsoft Office Skills
- Google Suite
- Confluence
- Salesforce
- Adobe Creative Suite
- Social Media savvy
- Lightroom
- Rippling
- Greenhouse
- Slack
- Square
- ADP
- Trello
- Vendor Management
- Public speaking
- General knowledge of arts and entertainment law
Timeline
Server
The Overland Bar
03.2024 - Current
Operations Manager
Marcus & Millichap
03.2024 - 09.2024
Junior Business Operations Specialist / People and Operations Associate / Office Manager
DAS42
11.2021 - 01.2023
Server / Bartender / Manager
Local Burger
08.2016 - 03.2021
SUNY Purchase College
Bachelors of Arts degree from Arts Management
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