Kendra Ford
Wayzata,MN
Summary
A dedicated and skilled professional with substantial experience in insurance, real estate, legal, management, and operations. Adept at leveraging superior communicative and interpersonal skills to interact with diverse individuals and teams at all organizational levels. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
26
26
years of professional experience
Work History
Life Insurance Agent
Symmetry Financial
01.2022 - Current
- Marketing and selling insurance products, educating clients on life insurance policies to make tailored recommendations based on their financial status, needs, and goals
- Track and ensure policy requirements are met, and stay informed about insurance market trends, laws, and regulations
- Maintained client records, handled policy renewals, and updated client information for effective client relationship management post-application
Owner
CEM Development Consulting
01.2022 - 01.2024
- Facilitate Design Review Process for Golf Course Communities
- Design Review Administrator for Aspen Glen, Carbondale, CO
- Manage all aspects of the Design Review process for new and remodeled homes and minor improvements to existing properties
- Oversee the Design Review application process for each applicant from preliminary review to final inspection of the completed project/home
- Project oversight spans from 2 months to 2 years
- Currently overseeing 56 projects
- Manage all communications with owners/applicants, architects, contractors, DRC Board and HOA Board
- Represent the DRC Board to the HOA Board at monthly meetings
- Work with the DRC Board on full revision of current Design Guidelines
- Manage DRC Compliance Coordinator and DRC Professionals (architects and landscape architects)
Community Services Manager and Design Review Administrator
River Valley Ranch Master Association
01.2017 - 01.2022
- Company Overview: Golf course community with onsite management
- Manage design review process for new and remodeled homes
- Develop systems and procedures to expand from 18 homes under review to 56 new homes plus 20 additional renovation projects with limited time.
- Orchestrate operations from in-person to fully remote and hybrid meetings for both HOA Board and Design Review Team
- Developed strategies and systems for the private clubhouse to open and be functional during Covid19 pandemic with new procedures and protocols
- Supervise all Club House operations and hiring and training for all roles and positions
- Assist General Manager in overseeing the governance of Homeowners Association comprised of 564 homes and four sub-associations
- Facilitate Executive Board, committees, and homeowner meetings, prepare agendas, policies, motions, and minutes
Director of Operations
Berkshire Hathaway Aspen Snowmass Properties
01.2013 - 01.2017
- Company Overview: Residential Real Estate Offices in Aspen and Snowmass
- Oversee daily operations of 3 real estate offices with 10 staff and 15 brokers
- Hiring and training for all company positions, staff scheduling, and continuing education
- Collaborated with owner and accountant on managing budgets, purchasing, and benefits
- Create, update, and maintain company procedures and governance-related tasks
- Manage and execute all company communications
- Manage all internal systems (computers, databases, networks, phone systems, websites, and email)
- Plan and manage all office events both professional development and company culture events
- Plan and manage community events (i.e
- Annual State of the Real Estate Economic Symposium)
- Residential Real Estate Offices in Aspen and Snowmass
Legal Assistant and Business Manager
Law Office of Thomas, Genshaft and Cramer
01.2011 - 01.2013
- Company Overview: Personal and Commercial Litigation and Real Estate Firm
- Responsible for legal assistant support in all stages of real estate transactions and litigation preparation
- Manage client relationships and overall business and office support for six attorneys
- Personal and Commercial Litigation and Real Estate Firm
Executive Investment Assistant to Mr. Gruenberg
William R. Gruenberg
01.1999 - 01.2003
- Company Overview: Private Family Investment
- Researched and tracked stocks; executed trades; sent and received payments
- Responsible for bills, payrolls, paying and filing monthly, quarterly, and yearly taxes
- Maintained and reconciled all brokerage, mutual fund, and bank accounts
- Private Family Investment
Education
BA - Political Science and History
Gordon College
Wenham, MassachusettsSkills
- Insurance sales strategy
- Strong interpersonal skills
- Process improvement
- Operational efficiency
- Business management
- Scheduling
- Problem-solving
- Oversee administrative functions
- Records organization and management
- Active listening
- Client relations
- Staff training/development
- Inventory control
- Verbal and written communication
- Problem-solving
- Teamwork and collaboration
Websites
Timeline
Life Insurance Agent
Symmetry Financial
01.2022 - Current
Owner
CEM Development Consulting
01.2022 - 01.2024
Community Services Manager and Design Review Administrator
River Valley Ranch Master Association
01.2017 - 01.2022
Director of Operations
Berkshire Hathaway Aspen Snowmass Properties
01.2013 - 01.2017
Legal Assistant and Business Manager
Law Office of Thomas, Genshaft and Cramer
01.2011 - 01.2013
Executive Investment Assistant to Mr. Gruenberg
William R. Gruenberg
01.1999 - 01.2003
BA - Political Science and History
Gordon College
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