Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
14
14
years of professional experience
Work History
PCT /LPN Student Nurse
Bon Secours Mercy Health
Greenville, SC
06.2024 - Current
Administered injections, prescribed medications, and monitored for adverse reactions.
Assisted in the development of individualized patient plans of care.
Conducted clinical rounds to assess patients' needs and coordinate appropriate interventions with other healthcare providers as needed.
Monitored patient health status by observing behaviors, responses, and progress towards goals.
Assisted with wound care and dressing changes.
Participated in interdisciplinary team meetings to discuss plan of care for each patient.
Participated in continuing education programs to stay abreast of current nursing practices.
Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
Lead Medical Office Assistant
Retina Consultants
Greenville, SC
08.2017 - 07.2019
Maintained accurate billing records for payment reconciliation purposes.
Informed patients of lab results or follow-up care instructions from the provider's office.
Answered questions from patients regarding medications, treatments, or general health concerns.
Conducted patient interviews regarding current symptoms and past medical history prior to examination.
Prepared treatment rooms for patient exams by stocking supplies and ensuring cleanliness.
Assisted the physician with examinations and procedures as needed.
Ensured HIPAA compliance standards were met throughout all areas of the practice.
Entered patient data into electronic health record systems accurately and timely.
Front Desk Manager
Palmetto Greenville Urology
Greenville, SC
10.2010 - 06.2014
Organized daily room assignments and ensured all necessary paperwork was completed accurately.
Supervised a team of 3 front desk agents ensuring tasks were completed efficiently and effectively.
Greeted guests upon arrival and checked them in to their rooms.
Coordinated check-out processes including verifying room charges, collecting payment and issuing receipts.
Performed cashier duties such as taking payments, balancing accounts, handling refunds and resolving any discrepancies that arose.
Assisted with training new staff members on front desk procedures and policies.
Processed employee time sheets, payroll information and other administrative documents.
Evaluated employee performance through regular feedback sessions and annual reviews.
Analyzed data related to guest satisfaction surveys to identify areas needing improvement.
Spec Patient Access/ Financial Counselor at Ensemble Health Partners/ Bon Secours Mercy HealthSpec Patient Access/ Financial Counselor at Ensemble Health Partners/ Bon Secours Mercy Health