Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
HHA
Community Care Health Agency
01.2020 - 08.2025
Provided transportation and appointments management.
Assisted disabled clients to support independence and well-being.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Monitored client health by performing routine pulse, temperature and blood pressure checks.
Developed individual care plans for clients based on specific needs.
Monitored changes in clients' conditions to report concerns to supervisor.
Mail Processing Clerk
USPS, United States Postal Service
10.2018 - 08.2020
Used computer systems to track packages and update client information.
Utilized customer service skills to provide exceptional service for repeat clientele.
Monitored performance of junior team members and offered support.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
Maintained clean and organized mail room to promote safety and efficiency.
Home Health Aide
BestCare Home Care
03.2016 - 12.2018
Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
Documented vital signs to inform nurses and physicians of any changes in patient status.
Collaborated in consults, patient care plan development and patient monitoring.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Assisted patients with therapy exercises as specified by care team.
Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
Mail Handler (Seasonal)
USPS, United States Postal Service
09.2014 - 03.2015
Monitored performance of all processing machines to identify and address any operational issues.
Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
Maintained clean and organized mail room to promote safety and efficiency.
Strengthened communication skills through regular interactions with others.
Utilized physical strength to move mail and packages of varying sizes and weights.
Education
Bachelor of Science - Biology/Science, Technology, & Math
SUNY Empire State University
Saratoga Springs, NY
05-2026
Associate of Science - General Studies
SUNY Empire State University
Saratoga Springs, NY
12-2025
Skills
Nutritional meal preparation
Client documentation
Care plan assessment
Patient transportation
Documentation
Medication organization
Nutrition management
Behavioral support
Behavior redirection
Patient care
Community activities
Medical terminology and equipment
Patient advocacy
Clinical documentation and reporting
NYS Driver's license
Interests
Tech enthusiast, passionate about exploring the latest advancements and innovations
Supporting STEM education initiatives and mentorship programs
Robotics
Animal Care
Volunteering at local animal shelters and rescue organizations
I enjoy helping others and giving back to the community
Gardening
Horseback Riding
Volunteering
Fashion
Timeline
HHA
Community Care Health Agency
01.2020 - 08.2025
Mail Processing Clerk
USPS, United States Postal Service
10.2018 - 08.2020
Home Health Aide
BestCare Home Care
03.2016 - 12.2018
Mail Handler (Seasonal)
USPS, United States Postal Service
09.2014 - 03.2015
Bachelor of Science - Biology/Science, Technology, & Math
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