Kendral Spencer
Vidalia,GA
Summary
Over five years of customer service expertise in retail and fast-food environments, complemented by management experience.
Extensive experience in patient care within home and nursing home environments, demonstrating strong skills in providing compassionate support and assistance. Proven ability to deliver high-quality child care, ensuring safety and developmental needs are met. Trained in effective communication and interpersonal skills, fostering positive relationships with patients and families. Committed to maintaining a high standard of care and enhancing overall well-being.
Overview
16
16
years of professional experience
Work History
Nursing Assistant Trainee
Oxley Park
01.2026 - Current
- Assisted patients with daily activities, ensuring comfort and safety in care routines.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records, enhancing communication among healthcare team members.
- Supported hygiene practices, promoting infection control and patient well-being standards.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Caregiver
Synergy Homecare
10.2023 - 12.2023
- Provided compassionate care and support to clients, enhancing their quality of life.
- Assisted clients with daily living activities, ensuring comfort and safety at all times.
- Developed individualized care plans based on client needs and preferences.
- Trained and mentored new caregivers, fostering a collaborative work environment.
Shift lead
Dunkin’ Donuts
06.2021 - 06.2022
- Took necessary steps to meet customer needs and effectively resolve food and/or service issues.
- Prepared and served coffee beverages along with donuts.
- Supervised others during shift and assisted other staff when needed.
- Kept a safe work environment for team members.
Personal care assistant
Allways Caring
08.2021 - 02.2022
- Assisted clients in completing activities of daily living including eating, bathing, grooming and other personal hygiene care.
- Ran simple errands for clients.
- Managed client medication reminders.
- Kept a clean and safe environment for clients.
Shift Lead/Cashier
Murphy USA
12.2020 - 06.2021
- Received payments by cash, check, credit cards, vouchers, or automatic debits while issuing receipts or change to customers.
- Kept a clean work area, zoned up merchandise.
- Stocked register and outside drinks with merchandise before end of shift.
- Supervised and trained staff.
Housekeeper
Sizemore, Amazon
04.2020 - 06.2020
- Kept restrooms and break lounges clean during shift, while maintaining a clean and safe workspace on floor for other employees during shift.
Cashier
Marathon Gas
02.2019 - 06.2019
- Received payments by cash, check, credit cards, vouchers, or automatic debits while issuing receipts or change to customers.
- Kept a clean work area, in addition to restroom and parking lot.
Cashier
KFC
05.2018 - 06.2019
- Received payments by cash, check, credit cards, vouchers, or automatic debits while issuing receipts or change to customers.
- Provided customer service via the drive-thru and front counter.
- Cleaned, stocked, and restocked workstations before and after shift.
Customer Service Manager
Walmart Store 1076
03.2015 - 02.2019
- Resolved complaints by performing activities such as exchanging merchandise and/or refunding money.
- Counted and audited money.
- Supervised others and provided on-the-job training.
Cashier
Dollar Tree
10.2014 - 03.2015
- Received payments by cash, check, credit cards, vouchers, or automatic debits while issuing receipts or change due to customers.
- Kept a clean work area, zoned up merchandise.
- Stocked register with merchandise before end of shift.
Assembly Line Worker
Remedy Intelligent Staffing
03.2013 - 01.2014
- Inspected, tested, and adjusted completed units to ensure that unit met specifications, tolerances, and customer order requirements.
- Connected cables, tubes, and wiring according to specifications.
- Cleaned and lubricated parts using grease paddles or oil cans.
Cashier
Walmart Store 864
10.2010 - 03.2013
- Received payments by cash, check, credit cards, vouchers, or automatic debits while issuing receipts or change due to customers.
- Kept a clean work area, zoned up merchandise.
Education
High School Diploma - undefined
Vidalia High School
Vidalia, GA05.2012
Skills
- Customer service
- Ability to learn quickly
- Communication skills
- Observant
- People skills
- Patient care
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Follow-up skills
- Friendly customer service
- Retail sales customer service
- Customer service management
- Customer service optimization
- Direct patient care
- Patient feeding
- Recording vital signs
- Light housekeeping
- Companionship and emotional support
- Catheter care
- Medical terminology
- Empathy and compassionate care
- Patient positioning
- Oral hygiene
Timeline
Nursing Assistant Trainee
Oxley Park
01.2026 - Current
Caregiver
Synergy Homecare
10.2023 - 12.2023
Personal care assistant
Allways Caring
08.2021 - 02.2022
Shift lead
Dunkin’ Donuts
06.2021 - 06.2022
Shift Lead/Cashier
Murphy USA
12.2020 - 06.2021
Housekeeper
Sizemore, Amazon
04.2020 - 06.2020
Cashier
Marathon Gas
02.2019 - 06.2019
Cashier
KFC
05.2018 - 06.2019
Customer Service Manager
Walmart Store 1076
03.2015 - 02.2019
Cashier
Dollar Tree
10.2014 - 03.2015
Assembly Line Worker
Remedy Intelligent Staffing
03.2013 - 01.2014
Cashier
Walmart Store 864
10.2010 - 03.2013
High School Diploma - undefined
Vidalia High School